OPS Client Access and Admin Support Assistant

University of Florida; Gainesville (FL); On-site; USD 26,000 - 28,000; Part time

Job summary

University of Florida is seeking an OPS Client Access and Admin Support Assistant on the Main Campus in Gainesville, FL. This part-time, in-person role supports client access, clerical tasks, and financial administration within VFSL.

Responsibilities include client registration, scheduling, invoicing, purchasing, and general administrative duties while maintaining confidentiality and professionalism.

Qualifications

• Bachelor's degree in business administration, natural sciences, or a related field.
• Two years of relevant experience in administrative support, office operations, financial administration, customer service, or a related field.
• This is a part-time position requiring 20 hours per week of in-person work, scheduled during regular office hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.), excluding UF holidays.

Responsibilities

• Client Registration, Administrative Case Intake, and Scheduling for agencies and organizations.
• Financial and Procurement Support including invoicing, records, and purchasing.
• General Administrative Support including SOPs, records, and confidentiality.

Skills

Communication

Multitasking

Office Software

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Job description

OPS Client Access and Admin Support Assistant

Job no: 541886
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support
Department: 28060000 - VM-COMP, DIAG & POP MEDICINE

Classification Title:

OPS Client Access and Admin Support Assistant

Required Qualifications:

• - Bachelor's degree in business administration, natural sciences, or a related field.
• - Two years of relevant experience in administrative support, office operations, financial administration, customer service, or a related field.
• - This is a part-time position requiring 20 hours per week of in-person work, scheduled during regular office hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.), excluding UF holidays.

Job Description:

The candidate will provide essential administrative, clerical, client access, and fiscal support to VFSL and its personnel. VFSL is an internationally recognized forensic service within the UF College of Veterinary Medicine that serves governmental agencies, law enforcement organizations, animal services agencies, and non profits.
This role supports the efficient day to day operations of VFSL and advances its clinical, research, academic, and educational activities. The ideal candidate is highly organized, detail oriented, and service focused, able to manage multiple priorities, exercise sound judgment, maintain confidentiality, and communicate effectively with faculty, staff, trainees, students, and external partners.

Primary Responsibilities

1. Client Registration, Administrative Case Intake, and Scheduling

• Serve as the primary administrative point of contact for agencies and organizations seeking services from the VFSL.
• Respond to routine inquiries regarding laboratory services, submission requirements, case intake procedures, and other administrative processes.
• Coordinate client registration and initiate the administrative case submission process, ensuring that required forms, contact information, agency details, and billing information are complete and accurate.
• Initiate scheduling of appointments for evidence drop-offs in accordance with established laboratory procedures.
• Confirm that administrative documentation and scheduling information are complete before a submission arrives at the laboratory.

2. Financial and Procurement Support

• Prepare and distribute invoices for laboratory services in accordance with established UF and VFSL procedures.
• Maintain an invoice tracking system documenting invoice numbers, clients or agencies, dates issued, amounts billed, payments recorded, and outstanding balances, as applicable.
• Track laboratory revenue and routine expenditures using established spreadsheets, databases, or university-approved financial systems.
• Maintain organized records of invoices, receipts, purchase orders, and other supporting financial documentation.
• Monitor outstanding invoices and follow up with clients or coordinate with appropriate UF personnel regarding payment status and billing discrepancies.
• Assist with preparing routine summaries of invoicing activity, revenue, expenditures, and outstanding balances for laboratory management.
• Prepare purchase requests and related documentation in accordance with UF purchasing procedures.
• Maintain purchasing records and assist with tracking routine laboratory supply expenditures.
• Participate in routine inventory reviews and restocking activities.

3. General Administrative Support

• Provide administrative support for daily laboratory operations, including correspondence, scheduling, records management, and coordination with external partners.
• Assist with drafting, updating, organizing, and maintaining standard operating procedures (SOPs), forms, and administrative workflows.
• Maintain organized electronic records and documentation in accordance with UF and VFSL procedures.
• Assist with maintaining administrative logs, contact lists, and other records needed for laboratory operations.
• Maintain the confidentiality and security of client information, law enforcement communications, case records, and other sensitive laboratory information in accordance with applicable university policies, information-access requirements, and laboratory procedures.

$19.00 - $20.00 / hourly

Preferred:

• Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint, and Adobe Acrobat, with the ability to create and edit complex documents and spreadsheets.
• Demonstrated ability to manage multiple priorities, exercise sound judgment, maintain confidentiality, and work independently while meeting competing deadlines.
• Strong organizational skills, exceptional attention to detail, and a commitment to providing outstanding customer service.
• Experience in administrative coordination, client services, invoicing, billing, or financial recordkeeping.
• Experience maintaining spreadsheets, tracking financial transactions, and organizing invoices, receipts, and other financial documentation.
• Experience with purchasing, inventory management, or supply coordination.
• Experience with databases, laboratory information management systems (LIMS), financial systems, or other administrative software.
• Experience developing or maintaining SOPs, forms, and administrative workflows.
• Excellent written and verbal communication skills and the ability to interact professionally with diverse external partners.
• Experience working in a medical or forensic science laboratory

Special Instructions to Applicants:

For full consideration, applicants must also submit the following items as a PDF file: (1) a cover letter describing their relevant experience in administrative support, client/customer service, office operations, financial administration, and related professional activities, as well as their interest in the position and career goals, (2) a current curriculum vitae, and (3) the names and contact information for three professional references who are able to speak to all aspects of your abilities as they relate to the responsibilities of this position.

Email inquiries to Dr. Adam W. Stern, Search Committee Chair ([e-mail]) are welcome.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:

Health Assessment Required: Yes

Advertised: 30 Oct 2026 Eastern Daylight Time
Applications close: 06 Nov 2026 Eastern Standard Time

The University of Florida is an Equal Employment Opportunity Employer.

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