Ops Analytics & Business Analysis Lead

Gold Coast Health Plan; Camarillo (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Gold Coast Health Plan in California seeks an experienced Ops Business Analyst Leader to supervise the BA team and drive process improvements across operational domains.

You will partner with IT, vendors, and leaders to translate strategic objectives into actionable initiatives, oversee requirements, testing, and post-implementation validation, and mentor staff for professional development.

Qualifications

• Bachelor's degree or equivalent in a related field and 6+ years in business analysis or healthcare operations.
• Experience leading projects/teams and partnering with technical stakeholders.
• Proven ability to translate business needs into actionable solutions.

Responsibilities

• Provide direct supervision, coaching, performance management, and professional development for Ops Business Analyst staff.
• Lead and manage the Ops BA function supporting operational domains.
• Establish standards for requirements gathering, process mapping, testing, and validation.
• Assign and prioritize BA resources based on priorities and capacity.
• Ensure BAs develop expertise within operational domains and liaise between Operations, IT, vendors, and stakeholders.
• Oversee requirements, process docs, workflows, test plans, and deliverables.
• Partner with leaders to identify needs, gaps, risks, and opportunities for improvement.
• Translate objectives into initiatives and ensure accurate representation of business needs.
• Facilitate cross-functional discussions to resolve complex requirements and challenges.
• Oversee current/future state analyses and opportunities for automation and efficiency.
• Support project planning, prioritization, implementation, and post-implementation evaluation.
• Collaborate with Data Analysts to identify KPIs and reporting needs.
• Work with IT to translate requirements into effective technical solutions.

Skills

Leadership

Business analysis

Process improvement

Healthcare operations

Stakeholder collaboration

Strategic thinking

Education

Bachelor's Degree in Business Administration/Healthcare Administration/Information Systems/Business Analytics

Ten (10) years of related experience

Tools

Jira

Azure DevOps

Power BI

SQL

Job description

Gold Coast Health Plan in California seeks an experienced Ops Business Analyst Leader to supervise the BA team and drive process improvements across operational domains.

You will partner with IT, vendors, and leaders to translate strategic objectives into actionable initiatives, oversee requirements, testing, and post-implementation validation, and mentor staff for professional development.