OPS Administrative Assistant

Tallahassee State College; Tallahassee (FL); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

BENCOR FICA Alternative Plan

Professional development

Free parking

Job summary

Tallahassee State College is hiring a part-time OPS Administrative Assistant in the Student Financial Services office. The role focuses on helping students navigate financial aid, answering questions, and directing them to the right team members.

The position requires strong customer service skills and confidentiality. The successful candidate will work 20–25 hours per week, Monday through Friday, with flexible scheduling based on departmental needs.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in customer service, student services, or office administration is desirable.
• Strong verbal and written communication skills are essential.
• Ability to handle confidential information with discretion and maintain accuracy.

Responsibilities

• Serve as the first point of contact for students, parents, and visitors at the Student Financial Services front counter.
• Assist students with general questions about financial aid, scholarships, FAFSA, and account inquiries.
• Provide excellent customer service in person, by phone, and via email.
• Direct students to the appropriate Financial Aid Advisor or campus department when needed.
• Assist with document collection, scanning, indexing, and other administrative tasks.
• Maintain confidentiality of student records in line with laws and policies.
• Work approximately 20–25 hours per week, Monday through Friday, with departmental flexibility.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

Join Our Team at Tallahassee State College

OPS Administrative Assistant

Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges (2025), one of the Nation’s Best and Brightest Companies to Work For® (2025), and a Great Colleges to Work For® (2025), is excited to announce a part‑time opening for the position of OPS Administrative Assistant with the Student Financial Services.

We are seeking a customer‑focused individual who is passionate about helping students navigate the financial aid process and achieve their educational goals.

What You’ll Do

As an OPS Administrative Assistant, the day‑to‑day responsibilities will include:

• Serving as the first point of contact for students, parents, and visitors at the Student Financial Services front counter.
• Assisting students with general questions regarding financial aid, scholarships, FAFSA completion, and account‑related inquiries.
• Providing exceptional customer service in person, by phone, and through email communications.
• Directing students to the appropriate Financial Aid Advisor or campus department when necessary.
• Assisting with document collection, scanning, indexing, and other administrative support functions.
• Maintaining confidentiality of student records and ensuring compliance with federal, state, and institutional policies.
• Working approximately 20–25 hours per week, Monday through Friday, with flexibility based on departmental needs.

Who We're Looking For

We're seeking a candidate who brings not only strong customer service skills but also a commitment to student success. Our ideal candidate will have:

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in customer service, student services, office administration, or a related field.
• Strong verbal and written communication skills.
• Ability to work in a fast‑paced environment while maintaining professionalism and attention to detail.
• Excellent organizational skills and the ability to handle confidential information.
• Proficiency with Microsoft Office and general computer applications.
• A positive attitude and a genuine desire to assist students.

Why You’ll Love Working Here

At Tallahassee State College, we’re not just shaping the leaders of tomorrow – we are committed to fostering the growth and development of every team member. As part of our College community, you’ll enjoy:

• A dynamic campus atmosphere where your contributions directly impact student success.
• A culture that champions continuous improvement, where students and staff alike are valued and empowered.
• A supportive team that encourages collaboration, creativity, and innovation.

What We Offer

We offer more than just a competitive wage of $18-00 - $20.00 per hour, when you join the team at TSC, you’ll also enjoy:

• The BENCOR FICA Alternative Plan as an important retirement benefit for all part‑time, seasonal and temporary employees.
• Opportunities for professional development.
• Free access to TSC athletics, fine arts, and performing arts events.
• Health and Wellness Resources
• Free parking and employee discounts
• Employee Assistance Program

A Little About Us

Established in 1966, Tallahassee State College is dedicated to providing high‑quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor’s degrees, and in‑demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.