OPS Customer Service Representative

Tallahassee State College; Tallahassee (FL); On-site; USD 20,664; Part time

Benefits offered by this job

Competitive salary

Opportunities for professional development

Free access to college events

Health and Wellness Resources

Employee discounts

Employee Assistance Program

Job summary

A leading educational institution in Tallahassee seeks a Customer Service Representative to be the first point of contact for visitors and customers. Responsibilities include processing inquiries and maintaining a welcoming environment. Candidates should possess strong communication and customer service skills, with a high school diploma or equivalent. This role offers a competitive salary of $15/hour, professional development opportunities, and access to college events.

Qualifications

• Experience in front desk, administrative support, or retail preferred.
• Ability to learn point-of-sale (POS) systems.
• Professional demeanor and appearance.

Responsibilities

• Serve as the first point of contact for visitors, staff, and customers.
• Process mail and deliveries while maintaining a welcoming front desk.
• Assist with store-related projects and tasks as assigned.

Skills

Strong communication skills

Customer service skills

Proficiency with Microsoft Office Suite

Organizational skills

Multitasking ability

Education

High school diploma or equivalent

Job description

Join Our Team at Tallahassee State College

OPS Customer Service Representative Opportunity

What You’ll Do

As Customer Service Representative, the day-to-day responsibilities will include:

• Serve as the first point of contact for visitors, staff, vendors and store customers
• Be the main point of contact for phone calls and in-person inquiries.
• Process mail, packages, and deliveries – while maintaining a clean, organized, and welcoming front desk/reception area.
• Assist with other operations- or store-related projects and tasks as assigned.
• Varied hours between 7:30 and 5:00; 25 hours weekly

Who We’re Looking For

We’re seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:

• High school diploma or equivalent
• Prior experience in front desk, administrative support, retail, or operations role preferred
• Strong communication and customer service skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn point-of-sale (POS) systems. Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Professional demeanor and appearance.

Why You’ll Love Working Here

At Tallahassee State College, we’re not just shaping the leaders of tomorrow – we are committed to fostering the growth and development of every team member. As part of our College community, you’ll enjoy:

• A dynamic campus atmosphere where your contributions directly impact student success.
• A culture that champions continuous improvement, where students and staff alike are valued and empowered.
• A supportive team that encourages collaboration, creativity, and innovation.

What We Offer

We offer more than just a competitive salary of $15/hour. When you join the team at TSC, you’ll also enjoy:

• The BENCOR FICA Alternative Plan as an important retirement benefit for all part-time, seasonal and temporary employees.
• Opportunities for professional development.
• Free access to TSC athletics, fine arts, and performing arts events.
• Health and Wellness Resources
• Free parking and employee discounts
• Employee Assistance Program

A Little About Us

Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor’s degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.