Opportunity-to-Order Transformation Leader

Watlow; Maryland Heights (MO); On-site; USD 140,000 - 190,000; Full time

Job summary

Watlow is hiring a Manager, Opportunity to Order to own the systems that move a customer from initial discussion to a confirmed order. You will lead a team of business analysts while staying hands-on in configuring and testing capabilities across Oracle CX Sales, Order Management, and our eCommerce stack.

The role reports to the IT Director, Business Applications, with responsibilities spanning leadership, process optimization, and collaboration with Sales, Operations, and Finance.

Qualifications

• Bachelor’s degree in IT, business, engineering, supply chain or related field.
• 8+ years in enterprise business applications focusing on CRM, commerce, order management or quote-to-cash.
• Hands-on Oracle Cloud experience, including CX Sales/Service and Order Management.
• Experience leading business analysts and collaborating with executives.

Responsibilities

• Own roadmap for Opportunity to Order and align CRM, commerce, pricing, and order management.
• Lead a team of business analysts and partner with Sales, Finance, Operations, and IT.
• Configure, test, and demonstrate new features in Oracle-based tools.
• Manage intake, prioritize initiatives, and balance value, risk, and capacity.
• Build a disciplined support model with triage and escalation.
• Drive AI and automation to reduce manual work and improve data quality.
• Ensure release readiness with requirements, UAT, and go-live criteria.
• Report health, backlog, and risks to IT and business leadership.

Skills

CRM & ERP systems

Oracle Cloud

Leadership

Stakeholder influence

Jira & ServiceNow

Education

Bachelor's degree in IT/Business/Engineering

Tools

Oracle CX Sales

Oracle Cloud Order Management

Jira

ServiceNow

Oracle Fusion ERP

Job description

Watlow is hiring a Manager, Opportunity to Order to own the systems that move a customer from initial discussion to a confirmed order. You will lead a team of business analysts while staying hands-on in configuring and testing capabilities across Oracle CX Sales, Order Management, and our eCommerce stack.

The role reports to the IT Director, Business Applications, with responsibilities spanning leadership, process optimization, and collaboration with Sales, Operations, and Finance.