Opportunity Accelerator Intake and Assessment Specialist - Campus

Goodwill North Central Texas; Fort Worth (TX); On-site; USD 51,577,000 - 56,206,000; Full time

Job summary

Goodwill North Central Texas, Fort Worth campus, is seeking an Opportunity Accelerator Intake and Assessment Specialist to support participant enrollment and eligibility processing. The role is full-time, with standard hours and occasional evenings/weekends as needed.

You will manage intake, ensure documentation, and connect clients with wrap-around resources while maintaining confidential records. The position offers comprehensive benefits and a focus on world-class customer service, teamwork

Qualifications

• Proficient with Microsoft Office (Windows) and Excel.
• Strong verbal and written communication; detail-oriented.
• Experience with office procedures and standard office machines.
• High school diploma or GED preferred.

Responsibilities

• Assess participants' eligibility for enrollment.
• Complete intake and ensure eligibility requirements are met.
• Enroll a minimum of 25 clients per month with required documents.
• Maintain updated electronic records and data management.
• Provide world-class customer service and respond to inquiries within 24 hours.
• Drive the agency van for events and coordinate with staff.

Skills

Microsoft Office

Internet & Email

Oral and written communication

Attention to detail

Interpersonal skills

Customer service

Education

High school diploma or GED

Tools

Office equipment

Excel

Job description

Opportunity Accelerator Intake and Assessment Specialist - Campus

Job Category : Administration/Clerical

Requisition Number : OPPOR012592

• Posted : September 4, 2026
• Full-Time
• Rate : $18 USD per hour

Locations

Showing 1 location

4005 Campus Dr
Fort Worth, TX 76119, USA

• Travel Required : Yes

Description

Job Title: Opportunity Accelerator Intake and Assessment Specialist - Campus

Locations:Goodwill North Central Texas --- 4005 Campus Drive, Fort Worth, Texas

Salary: $18 per hour

Work Hours: FT (40 Hrs. per Week) Monday throughFriday, 8:00 A.M. - 4:30 P.M. Evenings and weekends as needed.

Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD, and 401(k)

General Job Duties:Assess participants' eligibility for enrollment. Complete intake process and ensure all eligibility requirements are met prior to entry into the Program. Enroll a minimum of 25 clients per month with all required documents entered into CaseWorthy. Provide clients with rapid referral to wrap-around support services as needed. Maintain updated electronic records.

Responsible for maintaining data management and case management in a timely manner; documents all activities for clients within 24 hours of the event occurring. Maintain confidentiality with information such as case notes and client information. Work effectively with employers, other staff, employees, clients, consumers, referral agencies, and other community entities on a day-to-day basis. Complete the Background Screen for all participants. Ensure that all guidelines in the Goodwill Works virtual services step-by-step process document are performed as stated. Complete a minimum of 30 professional development and/or continuing education training hours annually. Submit weekly, monthly reports as assigned and within the stated time frame.

Arrange meetings between the participants and Trainers and Employment Specialist/Case Managers. Provide World Class Customer Service to all customers (internal and external); answers all emails and phone calls within 24 business hours. Assist Employment Specialist-Case Manager in identifying new or underutilized recruitment sites in the community by providing Employment Specialist-Case Manager with facility/agency name and initial contact person and contact information. Assist Business Developers with collecting, organizing, and analyzing occupation and economic information for use in job placement. Remain up to date with community options by researching. Attend and participate in staff meetings, case management meetings, training sessions, etc. as required by the Agency.

Safeguard company-issued property. Perform other duties as assigned that would lead to the successful operation of department, team, Program, and/or mission. Driving a van to transport clients as needed for job fairs, recruitment events, or other program-related activities.

Skills and Minimum Qualifications:Proficient with Microsoft Office applications to include Windows, Work, and Excel. Knowledgeable in Internet and email functions. Clear oral and written communication skills and attention to detail. Strong experience in-office procedures and use of normal office machines. High school diploma or GED is highly desired. Excellent interpersonal skills and ability to work with minimal supervision.

Physical Requirements:Due to established performance factors/goals, this position must be able to work at a fast pace in order to achieve outcomes. The incumbent may be in an office environment for approximately 50% of the time with the remaining time working with clients and attending outside community functions/meetings related to the job responsibilities. It is to be noted that the incumbent must be able to access file cabinets, office equipment, etc., in the process of performing their job function and be able to provide own transportation to off-site facilities, job fairs, and events; as well as utilizing the agency van for clients job trips. This position requires the incumbent to have communication capabilities, via cell phone and/or Smartphone technology.

Legal Requirements:Documentation to satisfy I-9 requirements, valid state-issued driver's license, ability to pass MVR, criminal background check, and drug screen.

Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.

Travel Required

Yes . To off-site facilities, job fairs and events.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.