Ophthalmology Practice Ops Coordinator

Hugh Chatham Health; High Point (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plans

Educational assistance

Job summary

Advocate Health is seeking an experienced administrator for the Wake Forest Health Network: High Point Oak Hollow Ophthalmology department in High Point, NC. The role supports the Practice Manager in directing day-to-day operations and delivering cost-effective health care services.

The position requires an Associate's degree in healthcare or business management (or equivalent) and strong leadership, communication, and organizational skills to coordinate staff, schedules and budgets while

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently.
• Knowledge of computer systems and applications (Word, Excel, PowerPoint, Outlook, practice management systems, electronic health record).
• Excellent problem solving skills.
• Excellent decision-making skills.
• People management abilities.
• Strong teamwork skills.
• Knowledge of organizational policies and procedures.

Responsibilities

• Works closely with Practice Manager on policies, procedures and programs for the practice setting.
• Delivers cost-effective health care services by supporting day-to-day operations.
• Establishes work schedules, task assignments and allocation of resources.
• Facilitates collaboration between clinical and administrative staff to improve patient satisfaction.
• Handles patient complaints or problems related to charges, care, and service.
• Coordinates HR functions at the practice site with the practice manager.
• Provides input for performance appraisals and coaching or termination decisions.
• Manages budget activities with guidance from the Practice Manager/Associate Director.
• Participates in marketing and business development activities.
• Ensures compliance with OSHA, CLIA, HIPAA, and coding standards.
• Serves as liaison with administration, providers and external organizations to coordinate practice business.
• Manages building maintenance and Safety Plan records.
• Ensures conformity to company values, policies and ethics.
• Performs other related duties and participates in quality improvement meetings.

Skills

Communication skills

Independent work

Computer skills

Problem solving

Decision making

People management

Teamwork

Policy knowledge

Education

Associate's degree (healthcare or business)

Job description

Advocate Health is seeking an experienced administrator for the Wake Forest Health Network: High Point Oak Hollow Ophthalmology department in High Point, NC. The role supports the Practice Manager in directing day-to-day operations and delivering cost-effective health care services.

The position requires an Associate's degree in healthcare or business management (or equivalent) and strong leadership, communication, and organizational skills to coordinate staff, schedules and budgets while