Front Desk Patient Experience Specialist

Guthrie; Sayre (Bradford County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health coverage

Immediate PTO accrual

Retirement plan

Tuition assistance

Employee wellness resources

Job summary

Guthrie is seeking a Full-Time Patient Service Specialist to join the team at their Sayre location. This role focuses on providing exceptional patient experiences and support at the front office.

Your responsibilities will include greeting patients, scheduling appointments, and maintaining accurate patient records in a fast-paced medical environment. A strong commitment to customer service, good communication, and detail-oriented skills are essential for success in this role.

Qualifications

• 1 year experience in a customer service related field preferred.
• Medical office experience and knowledge of medical terminology is preferred.

Responsibilities

• Greet every patient courteously and professionally.
• Answer telephones in a friendly manner.
• Schedule and maintain patient appointments electronically.
• Register patients and verify demographic information.
• Verify eligibility for major insurance carriers.

Skills

Customer service commitment

Communication skills

Computer proficiency

Time management

Detail-oriented

Education

High School diploma/GED

Graduation from Medical Office Assistant school

Job description

Guthrie is seeking a Full-Time Patient Service Specialist to join the team at their Sayre location. This role focuses on providing exceptional patient experiences and support at the front office.

Your responsibilities will include greeting patients, scheduling appointments, and maintaining accurate patient records in a fast-paced medical environment. A strong commitment to customer service, good communication, and detail-oriented skills are essential for success in this role.