Cardiac Surgery Front Office Specialist

Guthrie; Sayre (Bradford County); On-site; USD 23,887 - 33,007; Full time

Job summary

A healthcare organization is seeking a Patient Service Specialist to provide operational front office support in Sayre, PA. This full-time role requires excellent communication and customer service skills, as well as a detail-oriented mindset. Responsibilities include scheduling patient appointments, verifying insurance information, and maintaining confidentiality in accordance with HIPAA. The position offers a pay range of $17.34 - $23.96 per hour and requires a High School diploma or GED, with preference for those who have completed Medical Office Assistant training.

Qualifications

• Strong customer service commitment in a fast-paced environment with at least 1 year experience preferred.
• Medical office experience and knowledge of medical terminology preferred.
• Comfortable with computers and learning new applications.

Responsibilities

• Greet every patient in a courteous and professional manner.
• Answer telephones in a friendly and efficient manner.
• Schedule and maintain patient appointments electronically.
• Register patients and verify demographic and insurance information.
• Verify eligibility for major insurance carriers.
• Inform, quote, and collect copayments and deductibles.
• Perform daily cash-out and balancing.
• Act as a liaison between patients, physicians, and hospital staff.
• Maintain strict confidentiality of patient information.
• Participate in quality initiatives as assigned.

Skills

Customer service

Communication skills

Flexibility

Time management

Detail oriented

Education

High School diploma/GED

Graduation from Medical Office Assistant school

Job description

A healthcare organization is seeking a Patient Service Specialist to provide operational front office support in Sayre, PA. This full-time role requires excellent communication and customer service skills, as well as a detail-oriented mindset. Responsibilities include scheduling patient appointments, verifying insurance information, and maintaining confidentiality in accordance with HIPAA. The position offers a pay range of $17.34 - $23.96 per hour and requires a High School diploma or GED, with preference for those who have completed Medical Office Assistant training.