Ophthalmology Clinic Admin Assistant — Patient Care

UCLA Health; Los Angeles (CA); On-site; USD 79,488,000 - 112,783,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an Administrative Assistant to support daily ophthalmology clinic operations and deliver outstanding patient service. You will handle front-desk tasks, collect payments, secure referrals, and coordinate multiple appointments across services.

The role requires strong organizational and communication skills in a high-volume setting, with emphasis on accurate scheduling and transportation arrangements to support clinical staff and patients.

Qualifications

• Efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Responsibilities

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls and route as needed
• Track status of patients' test or imaging

Skills

Appointment scheduling

Professional communication

Organization

Interpersonal skills

Tools

Word

Excel

Email

Database software

Job description

UCLA Health in Los Angeles is seeking an Administrative Assistant to support daily ophthalmology clinic operations and deliver outstanding patient service. You will handle front-desk tasks, collect payments, secure referrals, and coordinate multiple appointments across services.

The role requires strong organizational and communication skills in a high-volume setting, with emphasis on accurate scheduling and transportation arrangements to support clinical staff and patients.