Ophthalmology Clinic Administrative Specialist

UC San Diego Health; San Diego (CA); On-site; USD 58,000 - 78,000; Full time

Job summary

UC San Diego Health in San Diego, CA seeks an Administrative Assistant to support ophthalmology patient services. The role schedules appointments, screens calls, triages patients, and coordinates study visits with physicians and staff.

You will ensure accurate EPIC registrations and proper documentation while maintaining confidentiality. Responsibilities include reconciling daily logs, handling payments, and assisting with staff training.

Qualifications

• Experience working in a healthcare clinic or specialty surgery facility.
• Excellent interpersonal skills with patients and staff.
• Ability to set priorities and work under high volume conditions.
• Experience providing patient administrative services, registration and scheduling.
• Familiarity with Medicare, Medi-Cal, HMO, PPO, and private providers.
• Knowledge of scheduling, requisitions and consent procedures.
• Ability to triage calls and maintain confidentiality per HIPAA.
• Experience with EPIC online clinic scheduling and CRT entry.
• Ability to train clinic administrative staff and support supervision.

Responsibilities

• Schedule appointments and screen calls for physicians.
• Triaging patients and routing to appropriate resources.
• Coordinate and schedule study patients and ensure accurate records.
• Maintain medical records and online EPIC registrations.
• Promote a welcoming patient experience and excellent service.
• Reconcile end-of-day logs, cash handling and pre-payments.
• Assist with staff trainings and provide work direction when needed.

Skills

Healthcare experience

Interpersonal skills

Problem solving

Scheduling experience

HIPAA knowledge

Office software

EPIC knowledge

Team collaboration

Tools

EPIC software

Microsoft Office

Multi-line phone system

Job description

UC San Diego Health in San Diego, CA seeks an Administrative Assistant to support ophthalmology patient services. The role schedules appointments, screens calls, triages patients, and coordinates study visits with physicians and staff.

You will ensure accurate EPIC registrations and proper documentation while maintaining confidentiality. Responsibilities include reconciling daily logs, handling payments, and assisting with staff training.