Ophthalmology Clinic Operations Leader

Ascend Vision Partners; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Ascend Vision Partners in Orlando is seeking a Practice Supervisor to oversee day-to-day operations of the ophthalmology clinic, lead clinical and non-clinical staff, and ensure high-quality patient care through training and compliance.

The role partners with physicians and leadership to optimize workflow, develop performance improvement plans, and monitor performance with clear schedules, resource plans, and status reports.

Qualifications

• High School diploma or equivalent required.
• Minimum of three (3) years of healthcare operations, analyst and/or administrator experience.
• Bachelor's degree in business, finance, health care administration or related field preferred.

Responsibilities

• Oversees and coordinates operations of the assigned clinic, ensuring adherence to established standards, protocols and quality standards.
• Manages clinical flow, including scheduling, patient intake, and testing procedures.
• Assists with patient care during examinations, including taking vital signs and preparing instruments, educates patients on pre- and post-operative instructions.
• Educates and trains team members on proper performance of the essential duties and responsibilities of the role and ensures competency is attained.
• Serves as a liaison between providers, technicians, and patients, addressing concerns and ensuring patient satisfaction.
• Reviews and updates clinical protocols and procedures.
• Identifies opportunities to improve clinic operations, patient care and staff performance.

Skills

Ophthalmology operations

Leadership

Team training

Scheduling

Quality control

Customer service

MS Office

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Ascend Vision Partners in Orlando is seeking a Practice Supervisor to oversee day-to-day operations of the ophthalmology clinic, lead clinical and non-clinical staff, and ensure high-quality patient care through training and compliance.

The role partners with physicians and leadership to optimize workflow, develop performance improvement plans, and monitor performance with clear schedules, resource plans, and status reports.