Ophthalmology Clinic Operations Lead

Magruder Eye Institute; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Sylvester Eye Care/Ascend Vision Partners seeks a Practice Supervisor to oversee day-to-day ophthalmology clinic operations, lead clinical and non-clinical staff, and ensure high-quality patient care. You will train staff, monitor performance, and ensure compliance with clinical standards while coordinating with physicians and leadership to optimize flow and patient experience.

The role requires 3+ years in healthcare operations and ophthalmology, with strong leadership and communication skills,

Qualifications

• High School diploma or equivalent is required.
• Minimum of three (3) years of prior healthcare operations, analyst and/or administrator experience.
• Bachelor's degree in business, finance, health care administration or related field, preferred.
• Minimum of three (3) years of clinical ophthalmology experience as a technician, preferred.
• Certified Ophthalmic Technician, Scribe or Assistant (COT, COS, COA) preferred.
• Knowledge of MIPS compliance and optimization.

Responsibilities

• Fosters a positive and successful working environment, creating partnership with team members, leadership, and providers.
• Oversees and coordinates operations of the assigned clinic, ensuring adherence to established standards, protocols and quality standards.
• Manages clinical flow, including scheduling, patient intake, and testing procedures.
• Assists with patient care during examinations, including taking vital signs and preparing instruments, educates patients on pre- and post-operative instructions, ensures accurate documentation of patient data.
• Educates and trains team members on proper performance of the essential duties and responsibilities of the role and ensures competency is attained.
• Serves as a liaison between providers, technicians, and patients, addressing concerns and ensuring patient satisfaction.
• Reviews and updates clinical protocols and procedures.
• Identifies opportunities to improve clinic operations, patient care and staff performance.
• Troubleshoots equipment issues and coordinate maintenance with appropriate vendors.
• Resolves patient concerns, combining customer service skills, leadership, confidence and knowledge to ensure a positive, timely and effective solution.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Education

High School diploma or equivalent

Bachelor's degree in business/finance/health care administration

Tools

Microsoft Office

Job description

Sylvester Eye Care/Ascend Vision Partners seeks a Practice Supervisor to oversee day-to-day ophthalmology clinic operations, lead clinical and non-clinical staff, and ensure high-quality patient care. You will train staff, monitor performance, and ensure compliance with clinical standards while coordinating with physicians and leadership to optimize flow and patient experience.

The role requires 3+ years in healthcare operations and ophthalmology, with strong leadership and communication skills,