Ophthalmology Administrative Specialist

Hirebridge; Buffalo (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with employer匹配

Life and disability insurance

Paid time off

Retirement plan

Job summary

UBMD Ophthalmology / Ross Eye Care Institute is seeking an Administrative Technician to support ophthalmology operations in person. The role emphasizes accurate processing of eRx refills, PA requests, and patient tasks, with collaboration across providers to ensure timely medication management.

Ideal candidates have at least one year in an ophthalmology office and strong organizational skills. This onsite position includes a comprehensive benefits package and a patient-centered approach in a

Qualifications

• One year of ophthalmology office experience preferred.
• Experience with medical terminology and ophthalmology terminology is an asset.
• Background in medical office or healthcare setting is preferred.

Responsibilities

• Process all electronic prescription (eRx) refill requests for providers.
• Handle paper fax medication refill requests.
• Process prior authorization (PA) requests via paper fax or CoverMyMeds.
• Update and complete PA requests in CoverMyMeds promptly.
• Manage medication appeals with insurers as needed.
• Address patient tasks from Call Center with follow-up.
• Assist with patient-related paperwork (FMLA, disability forms, DMV forms).
• Monitor notices beyond eRx and patient tasks; ensure timely follow-up.
• Collaborate with care team to support medication management and patient communication.
• Maintain accurate documentation of all medication-related requests and paperwork.

Skills

Communication skills

Interpersonal skills

Organization

Attention to detail

Multitasking

Patient-centric

Professionalism

Education

High school diploma

Tools

EMR/EHR systems

Insurance verification

Medical billing

Computer skills

Job description

UBMD Ophthalmology / Ross Eye Care Institute is seeking an Administrative Technician to support ophthalmology operations in person. The role emphasizes accurate processing of eRx refills, PA requests, and patient tasks, with collaboration across providers to ensure timely medication management.

Ideal candidates have at least one year in an ophthalmology office and strong organizational skills. This onsite position includes a comprehensive benefits package and a patient-centered approach in a