Ophthalmic Triage Supervisor: Lead & Optimize Care

Georgia Eye Institute, Inc.; Georgia; On-site; USD 55,000 - 75,000; Full time

Job summary

A regional ophthalmic clinic is seeking a Supervisor of Triage. The role involves overseeing the triage department, ensuring efficient patient assessment, and coordinating care for individuals seeking ophthalmic services. Candidates should have a strong background in ophthalmology, leadership skills, and experience managing high-volume patient triage systems, with strong emphasis on implementing processes for better patient flow and care quality. This position requires travel between various clinic locations.

Qualifications

• Minimum 3-5 years of experience in an ophthalmology or optometry setting.
• Strong knowledge of ophthalmic diseases and emergency triage protocols.
• Proficiency in electronic health records (EHR) and patient management systems.

Responsibilities

• Supervise and support the triage team to evaluate patient needs based on urgency.
• Monitor and analyze key performance indicators for the triage department.
• Develop and implement triage policies ensuring consistency in patient care.

Skills

Leadership & Team Management

Data-Driven Decision Making

Communication

Problem-Solving

Process Improvement

Organizational Skills

Education

Associate’s or Bachelor’s degree in Ophthalmic Technology

Tools

Electronic Health Records (EHR)

Job description

A regional ophthalmic clinic is seeking a Supervisor of Triage. The role involves overseeing the triage department, ensuring efficient patient assessment, and coordinating care for individuals seeking ophthalmic services. Candidates should have a strong background in ophthalmology, leadership skills, and experience managing high-volume patient triage systems, with strong emphasis on implementing processes for better patient flow and care quality. This position requires travel between various clinic locations.