Ophthalmic Triage Specialist - Call Center PRN

University Clinical Health, Inc.; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Part time

Job summary

University Clinical Health, Inc. is seeking a PRN staff member to interact with patients via our call center, assess urgency, and submit Rx refills as directed by physicians. Candidates should have a high school diploma and at least one year of clinical experience, with COA certification preferred.

The role emphasizes patient care, education, and accurate chart documentation, contributing to timely physician scheduling and high patient satisfaction.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of relevant clinical experience required.
• Certified Ophthalmic Assistant (COA) preferred.

Responsibilities

• Talks with patients through the call center and assesses urgency.
• Performs patient care and education duties.
• Submits prescription refills as instructed by physician.
• Maintains accurate chart documentation and coordinates with physicians.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Regulatory knowledge

Education

High school graduate or equivalent

COA certification

Job description

University Clinical Health, Inc. is seeking a PRN staff member to interact with patients via our call center, assess urgency, and submit Rx refills as directed by physicians. Candidates should have a high school diploma and at least one year of clinical experience, with COA certification preferred.

The role emphasizes patient care, education, and accurate chart documentation, contributing to timely physician scheduling and high patient satisfaction.