Ophthalmic Technician: Premium Client Experience

Kids for the Future; Carmel (IN); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Bonus opportunity

401k

15 days PTO

Company-paid holidays

Medical insurance

Dental insurance

Life insurance

HSA contribution

Job summary

Alternate View in Indianapolis, IN is seeking an Ophthalmic Technician for a full-time, on-site role. You will perform preliminary tests, assist the optometrist, and educate clients on services while ensuring precise documentation and a smooth patient journey.

You’ll work with top diagnostic devices, support dry eye therapies, and collaborate with aestheticians to create a premium eyecare and self-care experience.

Qualifications

• Previous medical or pharmacy tech experience.
• Excellent interpersonal and communication skills with a customer-focused approach.
• Proficient with technology, including ability to use iPad and navigate multiple windows for client information.

Responsibilities

• Assist the optometrist by conducting preliminary tests, assessments, and specialized testing
• Educate client on pre-test procedures; review Alternate View services and protocols
• Conduct dry eye screenings, addressing client questions and highlighting available treatments
• Be attentive to detail with experience in thorough documentation
• Maintain client records, including capturing thorough documentation in EHR
• Collaborate with Alternate View aesthetician to ensure a smooth client experience
• Willingness to learn about and recommend dry eye and aesthetic services confidently
• Adhere to professional standards, client confidentiality, and ethical guidelines in healthcare delivery
• Elevate and blend the eyecare and selfcare aspects together for a seamless relaxing experience
• Tailor the client experience to exceed expectations and ensure a smooth journey
• Understand available products and services to guide conversation during client journey
• Provide services to repair damaged eyewear and routine maintenance tasks
• Support practice operations, including scheduling, check-in, insurance eligibility, payments

Skills

Medical tech experience

Customer service

Documentation

Tech savvy

Tools

EHR software

Job description

Alternate View in Indianapolis, IN is seeking an Ophthalmic Technician for a full-time, on-site role. You will perform preliminary tests, assist the optometrist, and educate clients on services while ensuring precise documentation and a smooth patient journey.

You’ll work with top diagnostic devices, support dry eye therapies, and collaborate with aestheticians to create a premium eyecare and self-care experience.