Ophthalmic Technician - Patient Care & Diagnostics

EyeCare Associates; Norfolk (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Full Benefits Package

401k matching

Paid time off

Paid holidays

Maternity leave

Education reimbursement

Competitive base pay

Job summary

Virginia Eye Consultants in Norfolk, VA is seeking an Ophthalmic Technician to support ophthalmologists with patient testing and care. The role requires travel to Hampton, Suffolk, and Virginia Beach; mileage paid; starting pay $18–$21 per hour DOE.

You will perform diagnostic tests (dilation, refraction, OCT, visual fields, etc.), document EMR data, and provide excellent patient service. Qualifications include GED, 1 year related experience; COA/COT preferred.

Qualifications

• Provides excellent patient care and is energetic and empathetic with patients
• Must comply with HIPAA confidentiality standards when communicating patient information
• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
• Organizational skills with focus on tracking patient care and improving patient flow
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient’s Electronic Medical Record (EMR)
• Check condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• General office duties and cleaning to be assigned by manager

Skills

Patient care

HIPAA compliance

Communication

Teamwork

Education

GED/High School Diploma

Tools

EMR systems

Microsoft Office

Job description

Virginia Eye Consultants in Norfolk, VA is seeking an Ophthalmic Technician to support ophthalmologists with patient testing and care. The role requires travel to Hampton, Suffolk, and Virginia Beach; mileage paid; starting pay $18–$21 per hour DOE.

You will perform diagnostic tests (dilation, refraction, OCT, visual fields, etc.), document EMR data, and provide excellent patient service. Qualifications include GED, 1 year related experience; COA/COT preferred.