Ophthalmic Surgery Concierge & Scheduler

Midwest Vision Partners; Bloomfield Hills (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Generous PTO

Seven company paid holidays

401(k) retirement plan with company 
|

People-focused culture

Job summary

Midwest Vision Partners is seeking a Surgical Counselor to deliver exceptional patient care and explain diagnoses and surgical options for cataract, retina, glaucoma, and cornea procedures. The role involves scheduling, financial discussions, and coordinating with care teams across local practices.

You will travel with physicians to multiple locations, educate patients on new cataract technologies, obtain insurer approvals, and manage pre- and post-operative appointments.

Qualifications

• Required: High school diploma or GED.
• Required: Demonstrated customer service skills.
• Required: Excellent written and verbal communication skills.

Responsibilities

• Prepare medical charts for surgical evaluations across multiple ophthalmology practices.
• Travel with the physician to various locations and offices.
• Educate patients on cataract and related surgeries and technologies.
• Obtain prior approvals or authorizations from insurers.
• Schedule surgeries and pre/post-operative appointments and coordinate with PCPs, optometrists, and surgery centers.
• Inform patients of pre-admission testing and day-of-surgery expectations; answer questions.

Skills

Customer service

Communication skills

Education

High school diploma

Job description

Midwest Vision Partners is seeking a Surgical Counselor to deliver exceptional patient care and explain diagnoses and surgical options for cataract, retina, glaucoma, and cornea procedures. The role involves scheduling, financial discussions, and coordinating with care teams across local practices.

You will travel with physicians to multiple locations, educate patients on new cataract technologies, obtain insurer approvals, and manage pre- and post-operative appointments.