Ophthalmic Assistant: Patient Care & Front Desk Pro

Lappen Eye Care; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Lappen Eye Care in Pennsylvania is seeking an ophthalmic assistant to join our friendly team in a healthcare and retail atmosphere. The patient always comes first, and you’ll multitask while focusing on small details.

This role involves greeting patients, scheduling, collecting payments, verifying insurance, and assisting with pre-examination testing. We value dependability and strong teamwork and offer opportunities to cross-train across roles.

Qualifications

• Demonstrated customer service skills in patient-facing roles.
• Strong time management and reliability in a healthcare setting.
• Ability to multitask while maintaining accuracy and patient focus.
• Willingness to cross-train across office roles (Optical, Tech, Front Desk).

Responsibilities

• Greet patients and check them in/out for appointments.
• Assist with scheduling via email, phone, and in person.
• Collect copays and balances; answer inquiries about orders and appointments.
• Verify insurance and explain patient benefits; assist with pre-examination testing.

Skills

Customer service

Time management

Attention to detail

Multitasking

Job description

Lappen Eye Care in Pennsylvania is seeking an ophthalmic assistant to join our friendly team in a healthcare and retail atmosphere. The patient always comes first, and you’ll multitask while focusing on small details.

This role involves greeting patients, scheduling, collecting payments, verifying insurance, and assisting with pre-examination testing. We value dependability and strong teamwork and offer opportunities to cross-train across roles.