Medical Assistant

Lappen Eye Care; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Lappen Eye Care in Pennsylvania is seeking an ophthalmic assistant to join our friendly team in a healthcare and retail atmosphere. The patient always comes first, and you’ll multitask while focusing on small details.

This role involves greeting patients, scheduling, collecting payments, verifying insurance, and assisting with pre-examination testing. We value dependability and strong teamwork and offer opportunities to cross-train across roles.

Qualifications

• Demonstrated customer service skills in patient-facing roles.
• Strong time management and reliability in a healthcare setting.
• Ability to multitask while maintaining accuracy and patient focus.
• Willingness to cross-train across office roles (Optical, Tech, Front Desk).

Responsibilities

• Greet patients and check them in/out for appointments.
• Assist with scheduling via email, phone, and in person.
• Collect copays and balances; answer inquiries about orders and appointments.
• Verify insurance and explain patient benefits; assist with pre-examination testing.

Skills

Customer service

Time management

Attention to detail

Multitasking

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

Lappen Eye Care is looking for a new team player to join the family as an ophthalmic assistant. Our ideal candidate is someone who is excited to work with the public in a healthcare and retail atmosphere, understands the patient always comes first, and has the ability to multitask while focusing on the small details. This position will require someone with excellent time management skills and someone who is dependable. We are looking to fill this position immediately.

JOB DUTIES:

• Greet patients, check patients in and out for their appointment. Assist patients with scheduling appointments via email, phone and in person
• Collect copays and balances for patients. Answer phones and assist patients with inquiries regarding orders and appointments.
• Verify patient's insurance and assist patients with understanding their benefits. Assist patients with pre-examination testing

Customer Service

Must exhibit excellent customer service skills, ensuring each patient interaction exceeds their expectations.

Team Player

Must be a team player and able to effectively communicate with fellow co-workers, supervisors, and managers

Cross-Training

This role will require the candidate to cross-train and assist other roles in the office as needed. (Optical, Tech, Front Desk) Ability to be flexible with work environment.