Operator/Guest Services

Insight Health Systems; Chicago (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short and long-term disability

Basic life insurance

Job summary

A healthcare organization in Chicago is seeking an entry-level Operator/Guest Services professional. This role requires a high school diploma and customer service experience, along with bilingual skills in Spanish or Chinese preferred. Responsibilities include answering calls, paging staff, and managing emergency requests. Benefits include paid sick and vacation time along with health coverage after 30 days. The position requires flexibility to work weekends and holidays.

Qualifications

• Must have customer service experience and computer skills.
• Bilingual skills preferred (Spanish/Chinese).
• Must be able to work weekends, holidays, afternoon and evening shifts.

Responsibilities

• Answer calls in a timely manner with proper greeting.
• Paging for staff members.
• Calling in Emergency Surgery Teams.
• Able to perform duties under stressful situations.
• Must work weekends, holidays, and rotating shifts.

Skills

Customer service experience

Bilingual skills (Spanish/Chinese)

Computer skills

Education

High School diploma or equivalent

Job description

Operator/Guest Services

Join to apply for the Operator/Guest Services role at Insight Health Systems

Pay Range

Base pay range: $16.00/hr - $18.00/hr

About Insight

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE!

Responsibilities

• Answer calls in a timely manner with proper greeting and a smile in your voice.
• Paging for staff members.
• Calling in Emergency Surgery Teams.
• Able to perform duties under stressful situations.
• Must work weekends, holidays, and rotating shifts.

Required Knowledge, Skills, and Abilities

• High School diploma or equivalent.
• Customer service experience and computer skills required.
• Bilingual skills preferred (Spanish/Chinese).
• Must be able to work weekend, holidays, afternoon and evening shifts.

Benefits

• Paid Sick Time – effective 90 days after employment.
• Paid Vacation Time – effective 90 days after employment.
• Health, vision & dental benefits – eligible at 30 days, following the 1st of the following month.
• Short and long-term disability and basic life insurance – after 30 days of employment.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care