Operator

Brooks Equipment Company; Birmingham (AL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with Company Match

Paid Time Off

Job summary

Brooks Equipment Company in Birmingham, AL is seeking Alarm Operators to monitor emergency signals and coordinate rapid responses. This in-person, full-time role requires calm composure, attention to detail, and reliable shift work on 12-hour rotations (days or nights).

You’ll handle alarm dispatch, communicate with customers in urgent moments, document actions, and support after-hours operations. Includes benefits and stable, year-round employment.

Qualifications

• 18+ with High School Diploma or GED.
• Valid ID (driver’s license or state ID).
• Ability to pass a background check (licensing requirement).
• Basic computer and typing skills.
• Able to work 12-hour shifts, including nights/weekends.

Responsibilities

• Monitor and respond to fire, burglary, medical, and supervisory alarms.
• Dispatch Police, Fire, or EMS following clear procedures.
• Communicate confidently with customers during urgent situations.
• Handle incoming and outbound calls with accuracy and professionalism.
• Document actions clearly and precisely.
• Support after-hours answering service and message routing.

Skills

Basic computer skills

Typing skills

Calm under pressure

Attention to detail

Excellent communication

Education

High School Diploma or GED

Job description

Help Protect Lives, Homes & Businesses — 24/7 OperationsBirmingham, AL | 12-Hour Shifts (Days or Nights)$15.00/hour + Benefits | Full-Time, In-PersonWhy This Job Is DifferentThis isn’t a call center job — it’s a mission-critical role.Our Alarm Operators are the first line of response when something goes wrong. You’ll help protect people, property, and peace of mind by monitoring emergency alarm signals and coordinating rapid response with Police, Fire, and EMS.If you’re calm under pressure, detail-oriented, and want work that actually matters, keep reading.What You’ll DoMonitor and respond to fire, burglary, medical, and supervisory alarmsFollow clear procedures to dispatch Police, Fire, or EMSCommunicate confidently with customers during urgent situationsHandle incoming and outbound calls with accuracy and professionalismSupport after-hours answering service and message routingDocument actions clearly and preciselyWho Thrives in This RoleYou stay cool when things get busyYou like structure, procedures, and doing things the right wayYou’re dependable and show up when others don’t (24/7 operations matter)You want stability — not sales quotas or upsellingYou’re open to learning specialized systems and skillsBackgrounds that do well here: dispatch, healthcare, security, hospitality, call centers, corrections, military, night-shift workers, or anyone who prefers longer shifts and more days off.Schedule & Pay12-hour shifts: 8am–8pm or 8pm–8amIncludes nights, weekends, and holidays (shared rotation)$15.00/hourOvertime available as neededRequirements18+ with High School Diploma or GEDValid ID (driver’s license or state ID)Ability to pass a background check (licensing requirement)Basic computer and typing skillsAble to work 12-hour shifts, including nights/weekendsBenefits Health, Dental & Vision Insurance 401(k) with Company Match Paid Time Off Stable, year-round employment On-the-job training providedReady to Apply?If you’re looking for a job with purpose, structure, and stability, we want to hear from you.