Operator

BECO Holding Company; Birmingham (AL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Stable, year-round employment

On-the-job training provided

Job summary

BECO Holding Company in Birmingham, AL is seeking Alarm Operators for 12-hour shifts (days or nights) in a full-time, in-person role. You will monitor emergency alarm signals, coordinate rapid response with Police, Fire, and EMS, and support after-hours messaging while maintaining calm under pressure.

Ideal candidates are detail-oriented, dependable, and comfortable with structured procedures. Training is provided, with benefits included and no sales quotas.

Qualifications

• Must be 18+ with High School Diploma or GED.
• Ability to pass a background check (licensing requirement).
• Basic computer and typing skills required.

Responsibilities

• Monitor and respond to fire, burglary, medical, and supervisory alarms.
• Dispatch Police, Fire, or EMS according to procedures.
• Communicate confidently with customers during urgent situations.
• Handle incoming and outbound calls with accuracy and professionalism.
• Support after-hours answering service and message routing.
• Document actions clearly and precisely.

Skills

Computer basics

Typing

Education

High School Diploma or GED

Job description

Help Protect Lives, Homes & Businesses — 24/7 Operations

Birmingham, AL | 12-Hour Shifts (Days or Nights)
$15.00/hour + Benefits | Full-Time, In-Person

Why This Job Is Different

This isn’t a call center job — it’s a mission-critical role.
Our Alarm Operators are the first line of response when something goes wrong. You’ll help protect people, property, and peace of mind by monitoring emergency alarm signals and coordinating rapid response with Police, Fire, and EMS.

If you’re calm under pressure, detail-oriented, and want work that actually matters, keep reading.

What You’ll Do

• Monitor and respond to fire, burglary, medical, and supervisory alarms
• Follow clear procedures to dispatch Police, Fire, or EMS
• Communicate confidently with customers during urgent situations
• Handle incoming and outbound calls with accuracy and professionalism
• Support after-hours answering service and message routing
• Document actions clearly and precisely

Who Thrives in This Role

• You stay cool when things get busy
• You like structure, procedures, and doing things the right way
• You’re dependable and show up when others don’t (24/7 operations matter)
• You want stability — not sales quotas or upselling
• You’re open to learning specialized systems and skills

Backgrounds that do well here: dispatch, healthcare, security, hospitality, call centers, corrections, military, night-shift workers, or anyone who prefers longer shifts and more days off.

Schedule & Pay

• 12-hour shifts: 8am–8pm or 8pm–8am
• Includes nights, weekends, and holidays (shared rotation)
• $15.00/hour
• Overtime available as needed

Requirements

• 18+ with High School Diploma or GED
• Valid ID (driver’s license or state ID)
• Ability to pass a background check (licensing requirement)
• Basic computer and typing skills

• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Stable, year-round employment
• On-the-job training provided