Operations / Workforce Manager (Remote, Global)

Talantir; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Async work model

Work from anywhere

Job summary

ThinkingIT Corp is seeking an Operations / Workforce Manager to join our team in a dynamic, remote, and global role. The role focuses on optimizing operational processes while ensuring effective workforce management across teams and geographies.

You will oversee daily operations, coordinate scheduling and capacity planning, and develop dashboards to track KPIs. Strong analytical, communication, and leadership skills are essential to drive efficiency and cross-functional collaboration.

Qualifications

• Bachelor's degree in Business Administration, Management, or a relevant field.
• 4–6 years of experience in operations management and workforce coordination.
• Strong analytical abilities and experience with performance metrics to drive operational outcomes.
• Excellent communication and leadership skills.
• Proficient in project management tools (Asana, Trello, or Monday) and productivity software (Google Workspace, MS Office).

Responsibilities

• Oversee daily operations, ensuring alignment with strategic goals and efficient resource allocation.
• Coordinate workforce management tasks, including scheduling, capacity planning, and performance tracking.
• Collaborate with department leads to streamline workflows and improve overall operational efficiency.
• Develop and maintain operational dashboards and reports to monitor KPIs.
• Facilitate effective communication across teams and departments to promote alignment and unity in operations.
• Identify areas for improvement within operational processes and implement best practices to drive efficiencies.
• Support training and development initiatives to elevate team performance and engagement.
• Manage relationships with external partners and vendors relevant to operations and workforce strategies.

Skills

Operations management

Workforce coordination

Analytical skills

Communication

Leadership

Project management tools

Education

Bachelor's degree in Business Administration, Management, or a relevant field

Tools

Asana

Trello

Monday.com

Google Workspace

Microsoft Office

Job description

## What Does This Operations / Workforce Manager (Remote, Global) Role Involve?### About the Role:ThinkingIT Corp is seeking a dynamic and dedicated Operations / Workforce Manager to join our team. This integral role will focus on optimizing our operational processes while also ensuring effective workforce management. The ideal candidate will bring a blend of operational foresight and team coordination to enhance productivity and drive our global strategies forward.### Key Responsibilities:Oversee daily operations, ensuring alignment with strategic goals and efficient resource allocation.Coordinate workforce management tasks, including scheduling, capacity planning, and performance tracking.Collaborate with department leads to streamline workflows and improve overall operational efficiency.Develop and maintain operational dashboards and reports to monitor key performance indicators (KPIs).Facilitate effective communication across teams and departments to promote alignment and unity in operations.Identify areas for improvement within operational processes and implement best practices to drive efficiencies.Support training and development initiatives to elevate team performance and engagement.Manage relationships with external partners and vendors relevant to operations and workforce strategies.### RequirementsBachelor’s degree in Business Administration, Management, or a relevant field.4–6 years of experience in operations management and workforce coordination, preferably in a fast-paced or global environment.Strong analytical abilities and experience with performance metrics to drive operational outcomes.Excellent communication and leadership skills, capable of fostering team spirit and collaboration.Proficient in project management tools (like Asana, Trello, or Monday) and productivity software (Google Workspace, Microsoft Office).Problem-solving skills, with a proactive approach to challenges and opportunities for improvement.Familiarity with HR processes and workforce planning principles is a plus.### BenefitsPaid Time Off.Performance base bonuses.Async work model.Work from anywhere.Be part of a dynamic and growing team where your input directly impacts operational efficiency and employee experience.Opportunity to blend strategic thinking with hands-on execution.Exposure to cross-functional operations, projects, and leadership-level work.