Operations, Warehouse & Sales Coordinator

Everything Home Charleston; Mount Pleasant (SC); On-site; USD 36,000 - 52,000; Full time

Job summary

Everything Home Charleston is seeking a detail-oriented Operations, Warehouse & Sales Coordinator to manage orders from placement through delivery and installation, coordinate with vendors, and maintain accurate records. The role combines showroom support with hands-on warehouse duties and customer service in a fast-paced interior design environment.

The ideal candidate will be highly organized, design-minded, and able to lift 50+ pounds, operate a forklift, and collaborate with installers and

Qualifications

• Must be physically able to lift and move items weighing 50 pounds+.
• Experience in interior design, retail, sales, or warehouse operations is a plus.
• Excellent organizational and detail-oriented approach.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced showroom environment.

Responsibilities

• Manage customer orders from placement through delivery and installation.
• Coordinate with vendors on pricing, availability, lead times, shipping, and order status.
• Track orders and ensure merchandise is received accurately and on schedule.
• Schedule customer installations and coordinate timing with installers.
• Coordinate deliveries, pickups, and other project logistics.
• Maintain accurate customer and order information in our systems.
• Assist with general day-to-day showroom operations.
• Assist with loading and unloading furniture, rugs, boxes, and other merchandise; forklift use.

Skills

Highly organized

Detail oriented

Design savvy

Customer service

Strong communication

Multitasking

Proactive problem-solver

Tools

Forklift operation

Job description

At Everything Home Charleston, we are passionate about helping our clients create beautiful, functional, and personalized spaces. Our showroom is a one-stop destination for high-quality flooring, furniture, home accessories, wallpaper, fabric, and custom window treatments.

We are looking for a talented, organized, and design-savvy individual to join our team as an Operations, Warehouse & Sales Coordinator. This is a dynamic, hands-on position that combines day-to-day operations, inventory and warehouse management, order coordination, showroom support, and customer service and sales.

The ideal candidate is highly organized, detail-oriented, comfortable working in a fast-paced environment, and enjoys both the creative and logistical sides of the interior design business.

What You'll Do

Operations & Order Management

• Manage customer orders from placement through delivery and installation
• Communicate with vendors regarding pricing, availability, lead times, shipping, and order status
• Track orders and ensure merchandise is received accurately and on schedule
• Schedule customer installations and coordinate timing and availability with installers.
• Coordinate deliveries, pickups, and other project logistics
• Maintain accurate customer and order information in our systems
• Identify and resolve issues quickly and professionally
• Assist with general day-to-day showroom operations

Warehouse & Inventory

• MUST be physically able to lift and move items weighing 50 pounds+, including rug deliveries, boxes, and home furnishings.
• Receive, inspect, label, and organize incoming merchandise
• Maintain a clean, organized, and efficient warehouse
• Prepare merchandise for client pickups, deliveries, and installations
• Assist with loading and unloading furniture, rugs, boxes, and other merchandise. Use of a forklift is a must.
• Track inventory and assist with regular inventory counts including pad & flooring supplies
• Measure and accurately cut rug pads for client orders
• Communicate inventory needs and discrepancies to the appropriate team members
• Assist with showroom merchandising, displays, and occasional showroom resets
• Welcome and assist clients in the showroom with a warm and professional approach
• Help customers select products including rugs, furniture, accessories, fabrics, wallpaper, and flooring
• Develop strong product knowledge and become familiar with our vendors and product lines
• Prepare estimates, quotes, orders, and invoices as needed
• Follow up with customers regarding orders, deliveries, and product questions
• Support our designers with client projects and product selections
• Keep samples, fabrics, wallpaper, rugs, accessories, and merchandise organized
• Provide an exceptional customer experience from the showroom to final delivery

What We're Looking For

• Highly organized with excellent attention to detail
• Friendly, professional, and comfortable working with customers
• Strong communication and follow-through skills
• Ability to multitask and prioritize in a busy environment
• Proactive problem-solver who takes ownership of responsibilities
• Comfortable working independently and as part of a team
• Strong computer, email, and organizational skills
• Previous experience in interior design, retail, sales, home furnishings, warehouse, or operations is a plus
• Must be comfortable with the physical aspects of the position, including driving a forklift, lifting 50+ pounds and moving merchandise

The Ideal Candidate

You are someone who enjoys both the details and the big picture. You can help a customer find the perfect rug, track down a vendor order, receive a shipment, organize the warehouse, and coordinate a delivery — all in the same day.

You have a great eye for design, a positive attitude, strong work ethic, and a willingness to jump in wherever needed. You take pride in being organized, getting things done, and creating a great experience for both our clients and our team.

If you are organized, energetic, design-minded, and enjoy a role that combines people, products, and behind-the-scenes operations, we'd love to hear from you!