Operations Vice President – Operational Intelligence

Jobtailor; Alpharetta (GA, WA); On-site; USD 140,000 - 180,000; Full time

Job summary

Jobtailor is seeking a senior operational risk analytics lead embedded within Parametric Investment Operations in Alpharetta, GA. You will partner with investment operations leadership to measure, monitor, and improve daily process performance using data, trends, and metrics, escalating risk early and ensuring controls are effective and scalable.

You will drive KRI design, develop automated monitoring, and translate complex risk signals into actionable recommendations.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Economics, Operations, Risk Management, Data Engineering, Data Analytics, Information Systems and Analytics, or related field.
• 7+ years of experience in investment operations, operational risk, control assurance, business controls, process governance, change management, business intelligence, data engineering and analytics, or financial services operations.
• Strong understanding of investment operations, operational controls, data and system dependencies, and regulated financial services environments.
• Experience leading incident management, root cause analysis, and sustainable remediation.
• Experience designing KRIs using operational data and risk signals to identify emerging risks and support escalation.
• Experience partnering across Operations, Technology, Risk, Compliance, and Internal Audit on control and remediation matters.

Responsibilities

• Lead senior operational risk analytics embedded within Parametric Investment Operations.
• Partner with leadership to measure, monitor, and improve daily process performance using data and trends.
• Escalate risk early and ensure controls are effective, quantifiable, scalable, and aligned with business objectives.
• Drive KRI design and continuous control monitoring.
• Identify emerging risks through operational and adverse scenario analysis.
• Act as a hands-on risk and escalation partner within live workflows.

Skills

Operational Risk

KRI Design

Data Analytics

Incident Management

Communication

Education

Bachelor’s degree in Finance / Accounting / Business / Economics / Operations / Risk Management

Tools

MS Office

Alteryx

Tableau

Power BI

SQL

Python

Job description

• Serve as the senior operational risk analytics lead embedded within Parametric Investment Operations
• Partner with investment operations leadership to measure, monitor, and improve daily process performance using data, trends, and metrics
• Escalate risk early and ensure controls are effective, quantifiable, scalable, and aligned with business objectives
• Drive KRI design and data-driven, continuous control monitoring
• Identify emerging and interconnected risks through operational and adverse scenario analysis
• Act as a hands-on risk and escalation partner within live operational workflows
• Lead assessments of control effectiveness, incidents, and material business changes
• Support business activity change initiatives involving automation, platform changes, and new business activities
• Design and maintain KRIs aligned to material risks, controls, and business processes
• Establish KRI definitions, data sources, thresholds, and escalation criteria with operational leaders
• Analyze KRI trends and exceptions to identify emerging risks, support management decisions, and drive action
• Develop automated control monitoring using system data, risk thresholds, exception aging, and anomaly detection
• Partner with Technology and Operations to convert manual controls into scalable monitoring and testing
• Establish control exception alerting and escalation workflows for timely investigation and remediation
• Analyze risk, control, process, system, and dependency relationships to identify concentration and interconnected risk
• Develop risk maps and factor analyses linking events, control failures, and vulnerabilities to underlying drivers
• Prioritize risk mitigation strategies, inform control design, and improve risk visibility
• Analyze operational data, incidents, near misses, control exceptions, and emerging trends to detect increasing risk
• Develop adverse scenarios and stress analyses for critical workflows
• Assess potential client, financial, regulatory, and operational impacts
• Translate findings into mitigation, resiliency, and escalation recommendations
• Serve as the dedicated point of risk escalation and judgment for Parametric Investment Operations
• Integrate risk management practices into daily operations and strategic initiatives
• Provide independent risk challenge on operational decisions and transformation initiatives
• Evaluate control effectiveness and identify gaps, vulnerabilities, concentration risks, and failure points
• Partner with operational leaders to identify emerging risks and drive sustainable remediation
• Maintain operational risk and control inventories, maps, and documentation
• Oversee Investment Operations incident reporting, escalation, investigation, and resolution
• Lead root cause analysis for significant incidents, control failures, client impacts, and near-misses
• Monitor corrective action plans to ensure timely and sustainable remediation
• Identify recurring or systemic operational risks
• Support resiliency planning for critical workflows and client servicing
• Assess operational impacts of technology, automation, and process changes
• Identify and mitigate control gaps for new business activities and material changes before implementation

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Operations, Risk Management, Data Engineering, Data Analytics, Information Systems and Analytics, or related field
• 7+ years of experience in investment operations, operational risk, control assurance, business controls, process governance, change management, business intelligence, data engineering and analytics, or financial services operations
• Strong understanding of investment operations, operational controls, data and system dependencies, and regulated financial services environments
• Experience leading incident management, root cause analysis, and sustainable remediation
• Experience designing KRIs using operational data and risk signals to identify emerging risks and support escalation
• Experience partnering across Operations, Technology, Risk, Compliance, and Internal Audit on control and remediation matters
• Experience supporting examinations, audits or compliance reviews, or enforcement action response
• Experience assessing operational risk and readiness for new business activities, technology, automation, and platform changes
• Ability to synthesize complex operational, risk, and data information into clear recommendations and executive-ready communication
• Strong analytical, problem-solving, stakeholder-influence, and communication skills
• Preferred: experience supporting investment, market data, client servicing, or other large-scale operational functions
• Preferred: experience implementing automated or continuous control monitoring and converting manual controls into scalable testing
• Preferred: familiarity with MS Office, SQL, Alteryx, Tableau, Power BI, Python, or other data analytics, querying, visualization, or monitoring tools
• Preferred: experience with operational resiliency, risk and control frameworks, inventories, dependency mapping, or scenario analysis
• Preferred: experience supporting new business activities, technology or automation transformations, audits, regulatory reviews, or formal remediation plans
• Preferred: knowledge of investment management operational workflows, including trade support, reconciliation, pricing, reference data, corporate actions, client reporting, and operational platforms
• Systems-thinking mindset connecting risks, controls, process data, systems, dependencies, and outcomes
• Data-driven ability to translate operational signals and analysis into practical decisions and actions
• Strong risk judgment and ability to distinguish material risks, prioritize escalation, and make decisions in time-sensitive situations
• Executive presence and ability to influence, advise, and translate across operational, risk, data, technology, and leadership audiences
• Ability to provide credible independent challenges while maintaining constructive partnerships
• Ability to balance risk discipline with operational practicality and business objectives
• Strong change leadership across technology, automation, processes, and new business initiatives
• High integrity, accountability, and effectiveness in a complex, fast-paced environment

Core Competencies

Demonstrates expertise in operational risk management, including the design and implementation of Key Risk Indicators (KRIs) and automated control monitoring. Proficient in analyzing operational data and trends to identify emerging risks and support strategic decision-making.

Highest-signal resume keywords

• Operational Risk Management
• Key Risk Indicator (KRI) Design
• Data Analytics and Visualization
• Incident Management and Root Cause Analysis
• Stakeholder Influence and Communication

ATS Optimization Keywords

Hard Skills

• Operational Risk Analysis
• Data Engineering
• Control Assurance
• Process Governance
• Change Management
• Business Intelligence
• SQL
• Python
• Tableau
• Power BI

Soft Skills

• Analytical Problem-Solving
• Executive Presence
• Influencing Skills
• Communication Skills
• Change Leadership

Industry Keywords

• Investment Operations
• Financial Services
• Operational Controls
• Regulatory Compliance
• Operational Resiliency

Tools & Technologies

• MS Office
• Alteryx
• Data Visualization Tools
• Monitoring Tools