Operational Risk Analyst

Family Health Centers of Southwest Florida; Fort Myers (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Family Health Centers of Southwest Florida is seeking an Operational Risk Analyst to join our Risk Management team. The role focuses on identifying, assessing, monitoring and mitigating operational risks, strengthening internal controls and supporting regulatory compliance.

The analyst will work with business units to analyze KRIs, develop risk mitigation strategies, and prepare reports for senior management, risk committees and audits.

Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, Accounting, Economics, or related field.
• 2–5 years of experience in operational risk management, internal audit, compliance, financial services, or related discipline.
• Strong understanding of operational risk frameworks, internal controls, and risk assessment methodologies.
• Experience with risk reporting, data analysis, and dashboard preparation.
• Knowledge of regulatory requirements and industry standards relevant to the organization.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate across multiple departments.

Responsibilities

• Evaluate operational processes, procedures, and activities to identify potential risks, vulnerabilities, and control gaps.
• Conduct risk assessments and support the development and implementation of risk mitigation strategies.
• Monitor and analyze KRIs and prepare reports highlighting emerging risks and trends.
• Collaborate with business stakeholders to implement and maintain operational risk management frameworks and controls.
• Support incident management processes, including event tracking, root cause analysis, corrective action planning, and remediation monitoring.
• Prepare risk reports, dashboards, and presentations for senior management, risk committees, and other stakeholders.
• Assist with regulatory compliance activities, internal audits, and external examinations.
• Review and enhance risk policies, procedures, standards, and documentation.
• Promote risk awareness and a strong risk culture throughout the organization.
• Stay current with industry regulations, risk management methodologies, and best practices.

Skills

Risk assessment

Internal controls

Regulatory compliance

Data analysis

Communication

Problem solving

Attention to detail

Stakeholder management

Report writing

Project coordination

Education

Bachelor's degree in Finance, Business Administration, Risk Management, Accounting, Economics

Tools

Microsoft Excel

PowerPoint

Word

Job description

Position Description

We are seeking a detail-oriented and analytical Operational Risk Analyst to join our Risk Management team. The successful candidate will be responsible for identifying, assessing, monitoring, and mitigating operational risks across the organization. This role will work closely with business units to strengthen internal controls, improve risk awareness, support regulatory compliance, and enhance operational resilience.

Detailed Duties and Responsibilities

• Evaluate operational processes, procedures, and activities to identify potential risks, vulnerabilities, and control gaps.
• Conduct risk assessments and support the development and implementation of risk mitigation strategies.
• Monitor and analyze Key Risk Indicators (KRIs) and prepare reports highlighting emerging risks and trends.
• Collaborate with business stakeholders to implement and maintain operational risk management frameworks and controls.
• Support incident management processes, including event tracking, root cause analysis, corrective action planning, and remediation monitoring.
• Prepare risk reports, dashboards, and presentations for senior management, risk committees, and other stakeholders.
• Assist with regulatory compliance activities, internal audits, and external examinations.
• Review and enhance risk policies, procedures, standards, and documentation.
• Promote risk awareness and a strong risk culture throughout the organization.
• Stay current with industry regulations, risk management methodologies, and best practices.

Requirements

• Bachelor's degree in Finance, Business Administration, Risk Management, Accounting, Economics, or a related field.
• 2–5 years of experience in operational risk management, internal audit, compliance, financial services, or a related discipline.
• Strong understanding of operational risk frameworks, internal controls, and risk assessment methodologies.
• Experience with risk reporting, data analysis, and dashboard preparation.
• Knowledge of regulatory requirements and industry standards relevant to the organization.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively across multiple departments.

Preferred Qualifications

• Professional certifications such as Certified Risk Manager (CRM), Financial Risk Manager (FRM), Professional Risk Manager (PRM), Certified Internal Auditor (CIA), or similar.
• Experience with Governance, Risk, and Compliance (GRC) systems and risk management software.
• Knowledge of business continuity, operational resilience, or enterprise risk management practices.
• Experience within banking, financial services, insurance, healthcare, or other regulated industries.

Key Competencies

• Risk Assessment and Analysis
• Internal Controls Evaluation
• Regulatory Compliance
• Data Analysis and Reporting
• Problem Solving
• Attention to Detail
• Stakeholder Management
• Communication and Presentation Skills
• Project Coordination
• Continuous Improvement Mindset