Operations Technology Lead: Cloud, AI & Modernization

Genworth Financial, Inc.; Richmond (VA); Hybrid; USD 171,000 - 265,000; Full time

Job summary

Genworth Financial, Inc. in Richmond, VA is seeking a Senior Director, Operations Technology to shape the end-to-end strategy for operations platforms. You will lead modernization across cloud, APIs, and data platforms while guiding a large engineering organization and aligning technology with enterprise goals.

The role reports to the Head of Engineering, Insurance and Business Operations and travels ~25% as needed, with a focus on human-centered modernization and operational excellence.

Qualifications

• 15+ years of progressive experience in software engineering or enterprise technology leadership.
• Experience modernizing mission-critical platforms and leading large-scale transformations.
• Strong executive communication and ability to drive roadmaps with senior leaders.

Responsibilities

• Set and own the operations technology vision, strategy, and investment roadmap.
• Lead modernization of platforms, cloud migrations, and API-enabled solutions.
• Build and scale a high-performing engineering organization.
• Partner with senior stakeholders to align technology with business goals.

Skills

Leadership

Cloud platforms

Microservices

APIs

DevSecOps/CI-CD

Observability

Executive communication

Education

MBA or advanced degree in CS/Engineering/related field

Tools

ServiceNow

CMDB

IT portfolio management tools

Job description

Genworth Financial, Inc. in Richmond, VA is seeking a Senior Director, Operations Technology to shape the end-to-end strategy for operations platforms. You will lead modernization across cloud, APIs, and data platforms while guiding a large engineering organization and aligning technology with enterprise goals.

The role reports to the Head of Engineering, Insurance and Business Operations and travels ~25% as needed, with a focus on human-centered modernization and operational excellence.