Operations Technician: Bank Operations Specialist

Associated Bank; Green Bay (WI); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Colleague Resource Groups

Professional development and careerAdv

Well-being programs and incentives

Employee stock purchase plan

Military benefits

Personal banking, loans, investments &

insurance benefits

Job summary

Associated Bank, a leading community bank, seeks a detail-oriented operations professional to manage a range of processing tasks and ensure accurate ledger balancing. The role emphasizes timely, courteous service to customers and effective issue resolution.

Ideal candidates have 2–4 years’ office experience (3–5 preferred in operations). The organization highlights diversity, development opportunities, and competitive compensation.

Qualifications

• Education: High School required; Associate’s Degree preferred.
• Experience: 2–4 years office experience; 3–5 years in office/operations preferred.

Responsibilities

• Receiving and reviewing incoming work and contacting appropriate resources as needed.
• Entering transactions into PC, verifying accuracy; and balancing general ledger accounts.
• Resolving complex customer issues using multiple resources and records.
• Provide fast, effective, accurate, and courteous service to customers and banks.
• Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
• Provide regular reports on customer feedback and trends in problems or situations involving various product activities.
• Review processes and procedures for accuracy and efficiency opportunities and recommend to leadership, as applicable.

Education

High School Diploma

Associate’s Degree

Job description

Associated Bank, a leading community bank, seeks a detail-oriented operations professional to manage a range of processing tasks and ensure accurate ledger balancing. The role emphasizes timely, courteous service to customers and effective issue resolution.

Ideal candidates have 2–4 years’ office experience (3–5 preferred in operations). The organization highlights diversity, development opportunities, and competitive compensation.