Operations Tech PM: AWS & AI Transformation

Capgemini; New York (NY); On-site; USD 106,000 - 145,000; Full time

Job summary

Capgemini is seeking a Technical Project Manager to bridge business and technology teams, delivering AWS- and AI-driven initiatives from design through rollout at our Jersey City, NJ location.

You will lead cloud modernization, coordinate with Operations, Product and Tech, and define KPIs to measure business impact of implemented solutions. Strong AWS, GenAI, and orchestration experience are essential.

Qualifications

• 8+ years of experience as a Technical Project Manager, or Product Owner in Operations, Exception Management, or Financial Services domains.
• Delivered AWS-based cloud transformation projects.
• Strong understanding of AI/ML and Generative AI use cases within business operations.
• Knowledge of AWS services (App, Data & Monitoring).
• Ability to explain and defend technical architecture decisions, solution designs, integration patterns, and cloud deployments from prior projects.
• Strong skills in requirements management, stakeholder engagement, process mapping, and agile delivery methodologies.
• Knowledge of banking operations, reconciliation, investigations, or transaction processing.

Responsibilities

• Partner with Operations, Product, and Technology teams to identify, analyze, and prioritize exception management and operational efficiency opportunities.
• Lead end-to-end delivery of technology initiatives, including requirements gathering, solution design, execution, and rollout.
• Drive AWS-based modernization projects leveraging cloud-native services and architectures.
• Evaluate and incorporate AI/GenAI capabilities to automate operational processes, improve investigations, and enhance decision-making.
• Translate business requirements into functional and technical specifications for engineering teams.
• Manage project roadmaps, stakeholder communication, risks, dependencies, and delivery milestones.
• Define KPIs and measure business impact of implemented solutions.

Skills

AWS experience

Generative AI

Ops/Exception Mgmt

Stakeholder engagement

Solution architecture

Cloud migrations

Tools

EC2

EKS

Lambda

S3

Aurora

API Gateway

Job description

Capgemini is seeking a Technical Project Manager to bridge business and technology teams, delivering AWS- and AI-driven initiatives from design through rollout at our Jersey City, NJ location.

You will lead cloud modernization, coordinate with Operations, Product and Tech, and define KPIs to measure business impact of implemented solutions. Strong AWS, GenAI, and orchestration experience are essential.