Operations Team Leader

Jobtailor

Brecksville (OH)

On-site

USD 70,000 - 95,000

Full time

3 days ago

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Job summary

Jobtailor is seeking an experienced Warehouse Operations Manager to oversee receiving, warehousing, distribution, and maintenance, ensuring efficient, accurate, and safe processes across the full order flow.

You will develop policies and procedures, manage inventory with WMS/ERP, lead a team, monitor KPIs, and drive cost-saving improvements while upholding OSHA standards and delivering an enhanced customer experience.

Qualifications

Prior experience supervising, training, or guiding team members and volunteers.
Familiarity with Warehouse Management Systems (WMS) and ERP software to track inventory.
Knowledge of cycle counts, barcode scanning, and shipping/receiving workflows.
Clear verbal and written skills to give instructions and coordinate with management.
Ability to fix shipping errors, workflow bottlenecks, or inventory mismatches quickly.
Excellent attention to detail and ability to minimize errors in a fast-paced environment.
Ability to work through workflow issues or employee conflicts.
Experience with KPIs and performance tracking.
Ability to create a safety program adhering to OSHA standards.

Responsibilities

Oversee receiving, warehousing, distribution, and maintenance operations
Develop and implement policies and procedures
Maintain warehouse records and facilities
Work with purchasing to establish supplier reporting
Recommend warehouse efficiency improvements
Maintain standards of health and safety, hygiene, and security
Improve customer experience
Manage stock control and reconcile inventory with WMS/ERP
Identify areas for process improvements
Produce reports and statistics for management updates
Participate in the annual department budget
Identify cost-saving opportunities
Recruit, select, orient, coach, and motivate employees
Monitor workplace performance and lead training initiatives
Create a safety program adhering to OSHA standards
Perform other duties as assigned

Job description

Oversee receiving, warehousing, distribution, and maintenance operations
Develop and implement policies and procedures
Maintain warehouse records and facilities
Work with purchasing to establish supplier reporting
Recommend warehouse efficiency improvements
Maintain standards of health and safety, hygiene, and security
Improve customer experience
Manage stock control and reconcile inventory with WMS/ERP
Identify areas for process improvements
Produce reports and statistics for management updates
Participate in the annual department budget
Identify cost-saving opportunities
Recruit, select, orient, coach, and motivate employees
Monitor workplace performance and lead training initiatives
Create a safety program adhering to OSHA standards
Perform other duties as assigned

Requirements

Prior experience supervising, training, or guiding team members and volunteers
Familiarity with Warehouse Management Systems (WMS) and ERP software to track inventory
Knowledge of cycle counts, barcode scanning, and shipping/receiving workflows
Clear verbal and written skills to give instructions and coordinate with management
Ability to fix shipping errors, workflow bottlenecks, or inventory mismatches quickly
Excellent attention to detail and ability to minimize errors in a fast-paced environment
Ability to work through workflow issues or employee conflicts
Experience with KPIs and performance tracking
Ability to create a safety program adhering to OSHA standards

Core Competencies

Demonstrates expertise in overseeing warehouse operations, including inventory management, process improvement, and safety program development in compliance with OSHA standards. Proven ability to lead teams, enhance customer experience, and implement effective policies and procedures.

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