Operations Team Lead- AM Shift -Wednesday -Sunday

Iron Mountain Incorporated; Wind Gap (PA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Professional growth

Job summary

Iron Mountain Incorporated in Wind Gap, PA seeks an Operations Team Lead to drive daily warehouse operations, mentor staff, and ensure safe, efficient fulfillment aligned with customer needs.

You will oversee production schedules, optimize inventory flow, monitor KPIs, and maintain strong team relations while upholding safety and quality standards. The role offers competitive hourly pay, full health and dental benefits, PTO, and retirement options.

Qualifications

• Experience leading a warehouse or logistics team (1–2 years).
• Proven experience using Warehouse Management Systems (WMS).
• Ability to resolve workplace conflicts and manage team dynamics.
• Experience monitoring daily production goals and adjusting strategies to meet KPIs.
• Ability to lift at least 40 lbs and perform physical tasks as required.

Responsibilities

• Mentor and train team members to maintain productivity, safety, and quality standards.
• Manage incoming/outgoing shipments and warehouse inventory accuracy.
• Develop and implement production schedules to meet deadlines and optimize resources.
• Monitor operations and prepare performance reports for leadership.

Skills

Warehouse leadership

WMS proficiency

Conflict resolution

Data-driven mindset

Physical dexterity

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operations Team Lead

We are seeking a proactive and skilled Operations Team Lead to join our team in Wind Gap, PA. In this pivotal role, you'll be instrumental in ensuring the smooth and cost-effective daily operations of our Logistics Center. You'll lead by example, fostering a productive and efficient environment while directly impacting our ability to meet both internal and external customer needs. This is an exciting opportunity for someone with strong leadership abilities and a passion for operational excellence to contribute to a company with a history of reinvention and growth.

Responsibilities

• Mentor and Train Team Members: Provide comprehensive training, ongoing mentorship, and constructive performance feedback to a diverse team, ensuring high levels of productivity, efficiency, and adherence to safety and quality standards.
• Manage Operational Flow: Oversee the efficient management of incoming and outgoing shipments, meticulous organization of merchandise, and maintenance of accurate warehouse inventory.
• Optimize Production Schedules: Develop and implement effective production schedules, strategically allocating resources to ensure the timely completion of all job assignments.
• Monitor and Report Performance: Continuously track operational activities and prepare detailed reports for designated personnel to facilitate informed decision-making and continuous improvement.
• Foster Positive Employee Relations: Act as a key point of contact for team members, escalating issues to the Supervisor when necessary and actively promoting open and inclusive communication across all levels of the organization.

Qualifications

• Experience in Warehouse Leadership: A minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• WMS Proficiency: Demonstrated experience in utilizing Warehouse Management Systems (WMS) to manage and optimize logistics operations.
• Strong Conflict Resolution Skills: Proven ability to effectively resolve workplace conflicts and expertly manage team dynamics.
• Data-Driven Mindset: Experience monitoring daily production goals and dynamically adjusting strategies to meet key performance indicators (KPIs).
• Physical Dexterity: Ability to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

What We Offer (Benefits)

• Rate: $26.00-$28.00 per hour.
• Location - Wind Gap, PA
• Schedule: Wednesday-Saturday 6:00am- 4:30pm
• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.

We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.