Operations Team Lead (Wed-Sat)(4:30pm-3:00am)

Iron Mountain; Wind Gap (PA); On-site; USD 36,000 - 37,000; Full time

Job summary

Iron Mountain is seeking an Operations Team Lead for our Wind Gap, PA facility. The role focuses on leading daily warehouse operations, mentoring staff, and ensuring efficient handling of shipments while maintaining safety and quality standards.

You will develop production schedules, monitor KPIs, and drive continuous improvement, reporting to the Supervisor. The position runs Wednesday–Saturday, 4:30pm–3am, with compensation at $26-$27 per hour.

Qualifications

• Minimum 1–2 years of leadership in warehouse or logistics.
• Experience with Warehouse Management Systems (WMS).
• Strong conflict resolution and team management skills.
• Data-driven approach to monitor KPIs and adjust plans.
• Ability to lift at least 40 lbs and perform physical duties.

Responsibilities

• Mentor and train team members to ensure productivity and safety.
• Manage incoming and outgoing shipments and maintain inventory accuracy.
• Develop and implement production schedules and resource allocation.
• Monitor performance and prepare reports to support decision-making.
• Foster positive employee relations and escalate issues when needed.

Skills

Warehouse leadership

Conflict resolution

Data-driven mindset

Physical dexterity

Tools

WMS proficiency

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Operations Team Lead

We are seeking a proactive and skilled Operations Team Lead to join our team in Windgap, PA. In this pivotal role, you’ll be instrumental in ensuring the smooth and cost-effective daily operations of our Logistics Center. You’ll lead by example, fostering a productive and efficient environment while directly impacting our ability to meet both internal and external customer needs. This is an exciting opportunity for someone with strong leadership abilities and a passion for operational excellence to contribute to a company with a history of reinvention and growth.

Location - Wind Gap, PA

Schedule: Wednesday-Saturday 4:30pm-3am

Compensation - $26-27 per hour

Responsibilities

• Mentor and Train Team Members: Provide comprehensive training, ongoing mentorship, and constructive performance feedback to a diverse team, ensuring high levels of productivity, efficiency, and adherence to safety and quality standards.
• Manage Operational Flow: Oversee the efficient management of incoming and outgoing shipments, meticulous organization of merchandise, and maintenance of accurate warehouse inventory.
• Optimize Production Schedules: Develop and implement effective production schedules, strategically allocating resources to ensure the timely completion of all job assignments.
• Monitor and Report Performance: Continuously track operational activities and prepare detailed reports for designated personnel to facilitate informed decision-making and continuous improvement.
• Foster Positive Employee Relations: Act as a key point of contact for team members, escalating issues to the Supervisor when necessary and actively promoting open and inclusive communication across all levels of the organization.

Qualifications

• Experience in Warehouse Leadership: A minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• WMS Proficiency: Demonstrated experience in utilizing Warehouse Management Systems (WMS) to manage and optimize logistics operations.
• Strong Conflict Resolution Skills: Proven ability to effectively resolve workplace conflicts and expertly manage team dynamics.
• Data-Driven Mindset: Experience monitoring daily production goals and dynamically adjusting strategies to meet key performance indicators (KPIs).
• Physical Dexterity: Ability to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Category: Operations Group