Operations Team Lead (Wed-Sat)(4:30pm-3:00am)

Iron Mountain, Inc.; Pennsylvania; Presencial; USD 36.000 - 37.000; Jornada completa

Descripción de la vacante

Iron Mountain is seeking an Operations Team Lead to join our Wind Gap, PA team. You will drive daily operations, lead a diverse warehouse crew, and ensure efficient, safe fulfillment to meet customer needs.

You’ll mentor staff, coordinate shipments, and optimize production schedules while tracking KPIs and maintaining inventory accuracy. The role requires strong leadership and hands-on collaboration in a fast-paced logistics center.

Formación

• 1-2 years of proven leadership experience within a warehouse or logistics environment.
• Experience using Warehouse Management Systems (WMS) to manage and optimize operations.
• Proven ability to resolve workplace conflicts and manage team dynamics.
• Experience monitoring daily production goals and adjusting strategies to meet KPIs.
• Ability to lift at least 40 lbs and perform physical tasks required in a warehouse.

Responsabilidades

• Mentor and train team members to maximize productivity, safety, and quality.
• Oversee incoming/outgoing shipments and maintain accurate warehouse inventory.
• Develop and implement production schedules to meet deadlines.
• Track operational activities and report performance to stakeholders.
• Foster open communication and positive employee relations across the team.

Conocimientos

Warehouse Leadership

WMS Proficiency

Conflict Resolution

Data-Driven

Physical Dexterity

Descripción del empleo

US | PA | Wind Gap | 433 E. Moorestown Road

Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Operations Team Lead

We are seeking a proactive and skilled Operations Team Lead to join our team in Windgap, PA. In this pivotal role, you'll be instrumental in ensuring the smooth and cost-effective daily operations of our Logistics Center. You'll lead by example, fostering a productive and efficient environment while directly impacting our ability to meet both internal and external customer needs. This is an exciting opportunity for someone with strong leadership abilities and a passion for operational excellence to contribute to a company with a history of reinvention and growth.

Location - Wind Gap, PA Schedule: Wednesday-Saturday 4:30pm-3am Compensation - $26-27 per hour

Responsibilities

• Mentor and Train Team Members: Provide comprehensive training, ongoing mentorship, and constructive performance feedback to a diverse team, ensuring high levels of productivity, efficiency, and adherence to safety and quality standards.

• Manage Operational Flow: Oversee the efficient management of incoming and outgoing shipments, meticulous organization of merchandise, and maintenance of accurate warehouse inventory.

• Optimize Production Schedules: Develop and implement effective production schedules, strategically allocating resources to ensure the timely completion of all job assignments.

• Monitor and Report Performance: Continuously track operational activities and prepare detailed reports for designated personnel to facilitate informed decision-making and continuous improvement.

• Foster Positive Employee Relations: Act as a key point of contact for team members, escalating issues to the Supervisor when necessary and actively promoting open and inclusive communication across all levels of the organization.

Qualifications

• Experience in Warehouse Leadership: A minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.

• WMS Proficiency: Demonstrated experience in utilizing Warehouse Management Systems (WMS) to manage and optimize logistics operations.

• Strong Conflict Resolution Skills: Proven ability to effectively resolve workplace conflicts and expertly manage team dynamics.

• Data-Driven Mindset: Experience monitoring daily production goals and dynamically adjusting strategies to meet key performance indicators (KPIs).

• Physical Dexterity: Ability to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE