Operations Team Lead

Aqua; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Operations Team Lead, where you'll oversee daily technician operations in the vibrant Austin area. This role offers a unique opportunity to lead a team dedicated to ensuring reliable water and wastewater services. With a commitment to sustainability and community advocacy, you'll play a pivotal role in enhancing the quality of life for residents. If you're passionate about operational excellence and career growth, this position is perfect for you, offering a competitive benefits package and a supportive work environment.

Qualifications

• 3+ years of experience in water and wastewater utility operations.
• Valid U.S. Driver's license and Class C Wastewater License required.

Responsibilities

• Prioritize and assign daily operations of technicians.
• Ensure staff and contractors are adequately assigned for tasks.

Skills

Water and Wastewater Utility Operations

Staff Management

Training and Development

Inventory Control

Business Software (Service Link, SAP, Timetrack)

Education

Class C Wastewater License

Driver's License

Tools

Service Link

SAP

Timetrack

Job description

Join to apply for the Operations Team Lead role at Aqua.

1 week ago Be among the first 25 applicants.

Join to apply for the Operations Team Lead role at Aqua.

Get AI-powered advice on this job and more exclusive features.

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We have an outstanding opportunity for an Operations Team Lead in the West Austin, TX area (including Barton Creek and Lakeside)!

The Operations Team Lead prioritizes and assigns the day-to-day operation of technicians in the assigned area. This position will ensure sufficient staff or contractors are assigned to complete both emergency and planned work, and that necessary equipment and goods are available to complete the tasks.

Essential Duties:

1. Prioritize and assign the day-to-day operations of technicians in the assigned area.
2. Ensure sufficient staff or contractors are assigned to complete both emergency and planned work, and that necessary equipment and goods are available to complete the tasks.
3. Report directly to the supervisor in the area and may serve temporarily in the supervisor's stead if the supervisor is away on leave.
4. Serve as a short-term replacement for any subordinate staff.
5. Provide training to new staff on requirements of the position and offer supplementary guidance to staff having difficulty meeting the requirements of their position.
6. Ensure subordinate staff are efficiently and effectively completing assigned duties.
7. Ensure subordinate staff are correctly using business software, including but not limited to Service Link, SAP, and Timetrack.
8. Review and approve time entries for subordinate staff.
9. Review the work of contractors and determine if work is completed effectively and efficiently.
10. Develop contractor business relationships to assist with completing utility field work.
11. Assist with Inventory Control and ensure inventory control procedures are followed.
12. This position is field-based with minimal time spent in the office.
13. In periods of significant Facility Operator shortages, may be assigned as a fill-in facility operator of water or wastewater systems.
14. Perform other related activities as assigned.

Qualifications:

• Preferred minimum of 3 years of experience in water and wastewater utility system operations/maintenance.
• A Valid U.S. Driver's license.
• Minimum of a Class C Wastewater License.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Aqua, an Essential Utilities company, is an Equal Opportunity / Affirmative Action employer. We provide equal employment opportunity to all employees and applicants without regard to legally protected characteristics.

Aqua is committed to providing reasonable accommodations for individuals with disabilities. If you require assistance during the application or interview process, please call (1-877-271-9012).

To maintain the integrity of the recruitment process and avoid conflicts of interest, specific guidelines apply to the hiring and assignment of family members and personal referrals, including restrictions on supervisory relationships and department placement.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Utilities