Operations Team Captain — Lead Store Excellence

DICK'S Sporting Goods; Muskegon (MI); On-site; USD 48,000 - 66,000; Full time

Job summary

DICK’S Sporting Goods in Muskegon, MI is hiring a Team Captain of Operations to lead store execution and deliver athlete-ready experiences. You will coach the team on merchandising, pricing, and signage on the sales floor while supporting inventory, fulfillment, and stockroom processes behind the scenes.

The role emphasizes scheduling, hiring, onboarding, training, performance feedback, and adherence to safety and loss-prevention policies.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Lead store operations and coach the team on merchandising, pricing, and signage on the sales floor.
• Assist with inventory, fulfillment and stockroom processes behind the scenes.
• Develop schedules, hire and onboard teammates, and provide coaching and performance feedback.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Muskegon, MI is hiring a Team Captain of Operations to lead store execution and deliver athlete-ready experiences. You will coach the team on merchandising, pricing, and signage on the sales floor while supporting inventory, fulfillment, and stockroom processes behind the scenes.

The role emphasizes scheduling, hiring, onboarding, training, performance feedback, and adherence to safety and loss-prevention policies.