Operations Systems & HubSpot Specialist

Child Care Associates; Fort Worth (TX); On-site; USD 65,000 - 92,000; Full time

Job summary

Child Care Associates seeks an Application Specialist to deliver operational, communications, training, and administrative support for strategic initiatives. You will collaborate with the Enterprise Systems & Governance Manager, managing HubSpot, LMS, and payroll-related processes to support department objectives.

This role emphasizes strong communication, data integrity, and the ability to drive system improvements while supporting travel coordination and procurement activities for the

Qualifications

• Bachelor's degree or equivalent with 5+ years of relevant experience in system administration, payroll, or project coordination.
• Proficiency with HubSpot, LMS platforms, and payroll processes.
• Strong communication and training delivery skills.
• Ability to manage confidential information and cross-functional workflows.
• Experience with HR workflows and process adherence.

Responsibilities

• Provide HubSpot user support and ongoing system administration, including maintenance of contact and ticket records, automation, reporting, content libraries, lists, forms, email campaigns, and other system components and processes.
• Serve as the Travel Ticket Liaison for the Operations and Finance teams and provide assistance to Travel Liaisons in other departments, as needed.
• Support the maintenance and administration of the Learning Management System (LMS), including content, resources, and training delivery.
• Assist with the preparation, coordination, communication, and delivery of individual and group training.
• Provide reporting, analysis, and operational support for technology systems to the Enterprise Systems & Governance Manager and organizational leadership.
• Support procurement and purchasing activities for the Support Operations team, including obtaining quotes, tracking purchase requests, and facilitating procurement processes in accordance with organizational policies.
• Maintain consistent administrative processes, workflows, documentation practices, and appropriate data security standards.
• Support system analysis and continuous improvement efforts within assigned platforms and processes.
• Identify and recommend opportunities to improve operational effectiveness, communication, processes, and service delivery.
• Build and maintain positive, professional working relationships with internal and external stakeholders.
• Maintain current knowledge of system and platform updates, enhancements, and emerging functionality relevant to assigned responsibilities.
• Perform other duties as assigned.

Skills

HubSpot experience

Communication skills

Training delivery

Analytical thinking

Stakeholder management

Education

Bachelor's degree in Business Administration/Project Management

Associate degree +5 years related experience

Tools

HubSpot

Microsoft Office 365

LMS

Payroll systems knowledge (MIP)

Job description

Child Care Associates seeks an Application Specialist to deliver operational, communications, training, and administrative support for strategic initiatives. You will collaborate with the Enterprise Systems & Governance Manager, managing HubSpot, LMS, and payroll-related processes to support department objectives.

This role emphasizes strong communication, data integrity, and the ability to drive system improvements while supporting travel coordination and procurement activities for the