OPERATIONS SUPPORT TECHNICIAN POOL

Del Mar College; Corpus Christi (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Del Mar College in Corpus Christi, TX is hiring an Operations Support Technician to manage FreshService tickets, process purchase orders, and maintain IT stock in the warehouse. The role supports IT staff with inventory requests and keeps the IT area organized and compliant with safety standards.

The ideal candidate will have a high school diploma or GED and at least one year of related experience, with strong communication and organizational skills.

Qualifications

• High School diploma or GED
• At least 1 year related experience

Responsibilities

• Receive, prioritize, and resolve IT support requests logged in the FreshService ticketing system.
• Assist in receiving and processing purchase orders for IT equipment and supplies.
• Ensure accurate tracking and organization of IT stock, including hardware and software assets.
• Help with the decommissioning and proper disposal of outdated or non-functional technology equipment.
• Provide assistance to IT staff with inventory requests and other operational needs.
• Keep the IT area in the warehouse organized and tidy to promote a safe and efficient working environment.

Skills

Written and verbal communication

Organizational skills

Hardware and software basics

Inventory management familiarity

Education

High School diploma or GED

Tools

FreshService

IT inventory systems

Job description

The Operations Support Technician will be responsible for managing FreshService call tickets, receiving and deploying purchase orders (PO. This role includes maintaining the IT area in the warehouse, assisting with the scrapping of technology equipment, and ensuring IT stock is well-maintained. The technician will also support IT staff with inventory requests and maintain a clean work area at VB185. Strong organizational skills and the ability to work collaboratively in a dynamic environment are essential for success in this position.

Minimum Qualifications

• High School diploma or GED equivalent.
• One (1) year related experience.

Required Job Knowledge, Skills, Abilities

• Great written and verbal communications skills.
• Experience in maintaining clean and orderly work spaces.
• Knowledgeable with computer hardware and software utilities.
• Strong organizational skills with the ability to prioritize tasks effectively.

Preferred Qualifications

• Proficiency in IT support tools, especially FreshService or similar ticketing systems.
• Familiarity with inventory management systems.
• Experience with managing purchase orders and inventory processes.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

• Receive, prioritize, and resolve IT support requests logged in the FreshService ticketing system.
• Assist in receiving and processing purchase orders for IT equipment and supplies.
• Ensure accurate tracking and organization of IT stock, including hardware and software assets.
• Help with the decommissioning and proper disposal of outdated or non-functional technology equipment.
• Provide assistance to IT staff with inventory requests and other operational needs.
• Keep the IT area in the warehouse organized and tidy to promote a safe and efficient working environment.

Supplemental Questions

• * Do you have a high school diploma or GED equivalent?
  • Yes
  • No
• * Do you have one (1) year related experience?
  • Yes
  • No

Required Documents

• Resume
• Letter of Interest

Optional Documents

• Transcripts
• Certification(s)

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.