Customer Support Specialist

DataAnnotation; Milwaukee (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

DataAnnotation is seeking a Customer Support Specialist to assist in training AI chatbots through diverse conversations and quality assurance tasks. This remote role offers flexibility in scheduling, with project-based hourly payments starting at $20, leading to potential bonuses. The ideal candidate should possess strong writing, research skills, and a bachelor's degree, allowing engagement in innovative AI development.

Qualifications

• Must be fluent in English at a native or bilingual level.
• A bachelor's degree is preferred, either completed or in progress.
• Strong writing and research skills are essential.

Responsibilities

• Develop diverse conversations over various topics.
• Provide high-quality answers to specific prompts.
• Evaluate the performance of different AI models.
• Conduct research and fact-check AI responses.

Skills

Fluent in English

Excellent writing and grammar skills

Research and fact-checking skills

Education

Bachelor's degree (completed or in progress)

Job description

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DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• Fluent in English (native or bilingual level)
• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.

#generalist

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Research, Analyst, and Writing/Editing

• Industries

  Software Development, Engineering Services, and Computer and Network Security

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