Operations Support Specialist

Brown & Brown; Minnesota; On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Dental

Vision

Life insurance

Disability insurance

ESPP

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays

Partner discounts

Job summary

One80 Intermediaries in Eden Prairie, MN is hiring an Operations Support Specialist to join our team. This onsite role involves handling incoming insurance documents, performing basic maintenance on office equipment, and ensuring accuracy and confidentiality of information.

20 hours per week, shift between 7:00 am and 3:30 pm, M-F. The ideal candidate is a GED/HS graduate with strong English skills, good communication, problem solving, and teamwork abilities.

Qualifications

• High School/GED required with 1 month related experience or equivalent
• Ability to read, write and understand English
• Experience with basic office software and equipment preferred

Responsibilities

• Process physical client insurance documents.
• Handle documents per client and company guidelines.
• Operate and troubleshoot office machines (Opex Mail Extractor and Scanner).
• Maintain productivity and accuracy to departmental standards.
• Protect confidentiality of facility, systems and client information.

Skills

English proficiency

Typing 10-key

Database software

Internet software

Spreadsheet software

Word processing

Communication skills

Problem solving

Team player

Education

High School/GED

Tools

Office equipment

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
One80 Intermediaries is seeking an Operations Support Specialist to join our growing team in Eden Prairie, MN!
The Operations Support Specialist performs a variety of tasks, such as handling incoming insurance documents. They exhibit flexibility by assisting in various functions that may entail changing responsibilities. This is an onsite position located in Eden Prairie, MN.

How You Will Contribute:

• Perform process physical client insurance documents.
• Handle documents according to client and company guidelines.
• Operation, troubleshooting and basic maintenance of the following office machines as needed: Opex Mail Extractor and Opex Mail Extractor/Scanner.
• Consistently achieve departmental standards of productivity and accuracy.
• Maintain the security and confidentiality of the facility, computer system, programs, customer and client information.

Skills & Experience To Be Successful

• High School Graduate or General Education Degree (GED) plus at least one-month related experience, or equivalent combination of education and experience. Ability to speak, read and understand English.

Preferred

• Ability to type and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software.
• Exceptional communication skills.
• Strong problem solving and decision-making skills.
• Team player.

Physical Demands

Operations Support associates will engage in frequent activities such as standing, sitting, walking, using their hands and fingers for various tasks, and engaging in verbal communication and active listening. The role requires occasional lifting of up to 32 pounds. Additionally, associates can expect moderate noise levels as part of their daily environment.

Position Type/Expected Hours Of Work

20 hours per week - hours must be between 7:00 am and 3:30pm M-F

About One80

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range

$15.00 - $15.50 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.