Operations Support - Logistics (Entry-Level)

Seal Transportation Inc; Richland Center (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Seal Transportation Inc. seeks an Operations Support Specialist to assist freight tracking, capacity management, and accounting support across customer accounts. Training provided to develop skills in a fast-paced logistics environment.

You will work with a team of logistics professionals, helping book loads, manage shipments, and support billing while building versatile supply chain experience for future career growth.

Qualifications

• Impeccable character and professional integrity.
• High level of attention to detail and organizational discipline.
• Ability to multitask and prioritize based on operations needs.
• Ability to speak directly and negotiate with confidence.
• Outstanding interpersonal, problem-solving, and communication skills.

Responsibilities

• Freight tracking and operations: track active shipments, confirm pickups/deliveries, and maintain records.
• Capacity and load management: book/sell freight and recover loads as needed.
• Account management support: handle requests and expand customer relationships.
• Accounting and billing: assist AR/AP to support accurate billing.

Skills

Attention to detail

Multitasking

Communication skills

Negotiation

Interpersonal skills

Education

Associate's or Bachelor's degree in Business, Communications, Supply Chain/Logistics, or equivalent

Tools

Microsoft Office

TMS

Job description

Seal Transportation is seeking an Operations Support Specialist (OSS) to support our growing operations across carrier capacity, customer account management, and accounting. As a trusted 3rd party logistics company, we deliver tailored shipping solutions for customers ranging from local shippers to major food and beverage manufacturers - keeping store shelves stocked and manufacturers running.

As an OSS, you will help bridge our operations with combined responsibilities matching customer demands and supporting new opportunities, working alongside a world-class group of logistics professionals in a fast-paced environment backed by leading technology. No prior logistics experience is required - Seal provides structured training and hands-on development.

Key Responsibilities

Freight Tracking & Operations - Track all active freight, confirm pick-ups and deliveries, maintain accurate shipment records for full team visibility, and communicate critical updates throughout the life of each shipment.

Capacity & Load Management - Book and sell available freight as instructed, recover loads that may fall off during shipment, and re-communicate or log shipment details as they develop.

Account Management Support - Manage ongoing requests from the AM team, foster existing customer relationships to expand opportunities, and assess new opportunities alongside the Sales team.

Accounting & Billing - Process accounts receivable and payable as directed, multitasking between operations and accounting to support billing accuracy and timely resolution.

Required Skills & Qualifications

Required

• Impeccable character and professional integrity
• High level of attention to detail and organizational discipline
• Ability to multitask and prioritize based on operations needs
• Ability to speak directly and negotiate with confidence
• Outstanding interpersonal, problem-solving, and communication skills

Preferred (Not Required)

• Associate's or Bachelor's degree in Business, Communications, Supply Chain/Logistics, or equivalent experience (military training welcomed)
• Background in hospitality, customer-facing or sales-oriented roles, or relationship-based environments
• Knowledge of transportation and logistics terms and proficiency with Microsoft Office (TMS training provided)

Why Join Seal

Seal Transportation offers a high-performance culture built on ethics, teamwork, and accountability. You will receive mentorship from experienced logistics professionals and clear opportunities for long-term advancement. This role provides broad foundational experience across operations, account management, and accounting - uncommon for an entry-level position - building versatile skills that translate across supply chain and business careers.

Veterans are encouraged to apply.