Operations Support Lead

Burpee Gardening; Warminster Township (Bucks County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Disability Insurance

Life Insurance

Fresh garden vegetables from our farm

Job summary

Burpee Gardening is seeking an Operations Support Lead to partner with the Senior Operations Manager and keep day-to-day operations running smoothly. This hands-on role spans manufacturing, packaging, warehouse, inventory, and other operational areas, leading projects and identifying practical improvements.

The ideal candidate has 5+ years of experience in manufacturing or distribution, a relevant degree, and strong analytical, organizational, and communication skills to drive cross-functional

Qualifications

• Bachelor's degree in Operations Management, Supply Chain, Business Administration, Engineering, or related field.
• 5+ years of experience in manufacturing, distribution, warehouse, or supply chain.
• Experience with manufacturing, assembly, packaging, warehouse, logistics, inventory, or similar operations.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and drive projects in a fast-paced environment.
• Strong communication and collaboration skills across departments.
• Hands-on, practical approach to solving problems and improving processes.

Responsibilities

• Partner with the Senior Operations Manager to support daily operational priorities and key initiatives.
• Lead and support projects focused on productivity, quality, inventory accuracy, material flow, and operational efficiency.
• Identify bottlenecks and process gaps and help develop and implement solutions.
• Manage projects from planning through execution, including timelines, resources, progress tracking, and communication.
• Analyze operational data and metrics to identify trends and support business decisions.
• Create and maintain SOPs, work instructions, and process documentation.
• Work with area supervisors to understand daily needs, roadblocks, and opportunities for improvement.
• Support peak periods, business transitions, special projects, and other priorities as needed.
• Collaborate with teams across the business to improve how we work.

Skills

Problem solving

Analytical thinking

Cross-functional collaboration

Project management

Education

Bachelor's degree or higher in related field

Tools

ERP systems

Job description

Location: 300 Park Avenue, Warminster, PA Schedule: Monday - Friday | 7:00 AM - 3:30 PM (100% Onsite)

We’re looking for an Operations Support Lead to partner closely with our Senior Operations Manager and help keep day-to-day operations running smoothly. This is a hands-on role for someone who enjoys solving problems, improving processes, working across teams, and turning ideas into action.

You’ll have the opportunity to work across manufacturing, packaging, warehouse, inventory, and other operational areas, leading projects and helping identify practical ways to make our processes more efficient and effective.

What You’ll Do:

• Partner with the Senior Operations Manager to support daily operational priorities and key initiatives.
• Lead and support projects focused on productivity, quality, inventory accuracy, material flow, and operational efficiency.
• Identify bottlenecks and process gaps and help develop and implement solutions.
• Manage projects from planning through execution, including timelines, resources, progress tracking, and communication.
• Analyze operational data and metrics to identify trends and support business decisions.
• Create and maintain SOPs, work instructions, and process documentation.
• Work closely with area supervisors to understand daily needs, roadblocks, and opportunities for improvement.
• Support peak periods, business transitions, special projects, and other operational priorities as needed.
• Collaborate with teams across the business to solve problems and improve how we work.
• All other job-related duties as assigned.

What You’ll Bring:

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, Engineering, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in manufacturing, distribution, warehouse, supply chain, operations, project management, or a related environment.
• Experience with manufacturing, assembly, packaging, warehouse, logistics, inventory, or similar operations.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and keep projects moving in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work across departments and influence outcomes without direct authority.
• A hands-on, practical approach to solving problems and improving processes.

Why You’ll Love Working Here

We value the hard work and dedication of our team members and offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Health Reimbursement Account (HRA)
• 401(k) with Company Match
• Generous Paid Time Off
• Employee Assistance Program
• Tuition Reimbursement
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• KASHABLE Loan Program
• Fresh garden vegetables from our farm, available June through September!

Why Join Burpee?

• Be part of a company with more than 150 years of gardening history.
• Work across different areas of the business and make a visible impact.
• Join a team that values practical solutions, collaboration, and continuous improvement.
• Help support the operations behind the products gardeners know and love.