Operations Support Lead

ADP, Inc.; Warminster Township (Bucks County); On-site; USD 90,000 - 120,000; Full time

Job summary

Burpee is seeking an Operations Support Lead to partner with our Senior Operations Manager and keep day-to-day operations running smoothly.

This hands-on role spans manufacturing, packaging, warehouse, inventory, and other areas, driving projects and practical improvements across teams to boost efficiency and effectiveness.

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, Engineering, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in manufacturing, distribution, warehouse, supply chain, operations, project management, or a related environment.
• Experience with manufacturing, assembly, packaging, warehouse, logistics, inventory, or similar operations.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and keep projects moving in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work across departments and influence outcomes without direct authority.
• A hands-on, practical approach to solving problems and improving processes.

Responsibilities

• Partner with the Senior Operations Manager to support daily operational priorities and key initiatives.
• Lead and support projects focused on productivity, quality, inventory accuracy, material flow, and operational efficiency.
• Identify bottlenecks and process gaps and help develop and implement solutions.
• Manage projects from planning through execution, including timelines, resources, progress tracking, and communication.
• Analyze operational data and metrics to identify trends and support business decisions.
• Create and maintain SOPs, work instructions, and process documentation.
• Work closely with area supervisors to understand daily needs, roadblocks, and opportunities for improvement.
• Support peak periods, business transitions, special projects, and other operational priorities as needed.
• Collaborate with teams across the business to solve problems and improve how we work.
• All other job-related duties as assigned.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication

Collaboration

Multitasking

Education

Bachelor's degree in Operations Management, Supply Chain, Business Administration, Engineering, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Support Lead

4 days ago Requisition ID: 1278

Operations Support Lead

We’re looking for an Operations Support Lead to partner closely with our Senior Operations Manager and help keep day-to-day operations running smoothly. This is a hands-on role for someone who enjoys solving problems, improving processes, working across teams, and turning ideas into action.

You’ll have the opportunity to work across manufacturing, packaging, warehouse, inventory, and other operational areas, leading projects and helping identify practical ways to make our processes more efficient and effective.

What You’ll Do:

• Partner with the Senior Operations Manager to support daily operational priorities and key initiatives.
• Lead and support projects focused on productivity, quality, inventory accuracy, material flow, and operational efficiency.
• Identify bottlenecks and process gaps and help develop and implement solutions.
• Manage projects from planning through execution, including timelines, resources, progress tracking, and communication.
• Analyze operational data and metrics to identify trends and support business decisions.
• Create and maintain SOPs, work instructions, and process documentation.
• Work closely with area supervisors to understand daily needs, roadblocks, and opportunities for improvement.
• Support peak periods, business transitions, special projects, and other operational priorities as needed.
• Collaborate with teams across the business to solve problems and improve how we work.
• All other job-related duties as assigned.

What You’ll Bring:

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, Engineering, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in manufacturing, distribution, warehouse, supply chain, operations, project management, or a related environment.
• Experience with manufacturing, assembly, packaging, warehouse, logistics, inventory, or similar operations.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and keep projects moving in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work across departments and influence outcomes without direct authority.
• A hands-on, practical approach to solving problems and improving processes.

Why You'll Love Working Here

We value the hard work and dedication of our team members and offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Health Reimbursement Account (HRA)
• 401(k) with Company Match
• Generous Paid Time Off
• Employee Assistance Program
• Tuition Reimbursement
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• KASHABLE Loan Program
• Fresh garden vegetables from our farm, available June through September!

Why Join Burpee?

Be part of a company with more than 150 years of gardening history.
Work across different areas of the business and make a visible impact.
Join a team that values practical solutions, collaboration, and continuous improvement.
Help support the operations behind the products gardeners know and love.