Operations Support Intern

H--mart; Dallas (TX); On-site; USD 2,066,400 - 2,755,200; Part time

Benefits offered by this job

Paid internship

Job summary

H MART - Harry Hines in Dallas offers a fall internship: part-time, 6 weeks, 9/8–10/6, paid internship.

You will shadow leadership, learn store operations, attend trainings, and prepare a summary report for management review.

Daily duties include greeting customers, answering inquiries, managing FIFO inventory, visual displays, price labeling, and stock checks across departments.

Qualifications

• Currently enrolled at Dallas College in Business or relevant major.

Responsibilities

• Shadow leadership and operations to learn store policies and procedures.
• Prepare a summary presentation on an operational area for management review.
• Attend department meetings and trainings to build subject matter expertise.
• Greet customers and assist with product inquiries to deliver high-quality service.
• Observe customer service techniques and learn to identify needs and resolve conflicts.
• Help manage loyalty program rewards and customer issues.
• Assist with inventory management using FIFO and inventory tracking tools.
• Arrange and display grocery items to optimize shelf-space and rotation.
• Monitor expiration dates and ensure accurate price labeling and organizational standards.
• Conduct store walks to identify and improve conditions and stock efficiency.
• Observe produce, meat and seafood departments to learn back-end operations.

Education

Currently enrolled at Dallas College in Business or relevant major

Tools

Inventory tracking tools

Job description

H MART - Harry Hines | HRH
2534 Royal Lane
Dallas, TX 75229, USA

Description

JOB TYPE: Part - time / Fall Internship

DURATION: 6 Weeks (3 days a week, 6 hours/day) 9/8 - 10/6

COMPENSATION: Paid Internship

Key Duties and Responsibilities:

Leadership & Operational Shadowing

• Acquire knowledge of all relevant store operations policies, procedures, and professional competencies.
• Prepare a summary presentation or report on a specific operational area to be reviewed by management at the end of the program.
• Attend department meetings and training sessions to develop subject matter expertise.

Customer Experience & Administration

• Provide high-quality service by greeting customers and assisting with product inquiries.
• Students will closely observe and analyze professional customer service techniques, shadowing team members to learn how to identify customer needs, resolve conflicts, and demonstrate empathy
• Assist with customer issues and help manage loyalty program rewards.
• Assist with inventory management, including "First-In, First-Out" (FIFO) rotation, stock efficiency, and using inventory tracking tools (aisle guns).
• Perform the arrangement and visual display of grocery items, fresh produce, and specialty goods to understand consumer psychology, shelf-space optimization, and inventory rotation.
• Monitor expiration dates and ensure accurate price labeling and organizational standards.
• Conduct regular "store walks" to identify and improve store conditions and stock efficiency.
• Observe produce, meat and seafood departments to learn the back-end operations of each departments

Qualification:

• Currently enrolled at Dallas College in Business or relevant major

Equal Opportunity Employer
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