Operations Support Intern

H MART - Corp; Dallas (TX); On-site; USD 10,044 - 13,392; Part time

Job summary

H MART - Harry Hines in Dallas, TX is offering a part-time Fall Internship spanning 6 weeks (3 days a week, 6 hours per day). This paid internship focuses on hands-on learning in store operations, customer experience, and inventory management.

You will shadow leaders, attend trainings, prepare a short operational report, assist with customer service and loyalty programs, and help optimize shelf display and stock rotation while adhering to FIFO principles.

Qualifications

• Currently enrolled at Dallas College in Business or relevant major.
• Available for a 6-week internship, 3 days a week, 6 hours per day.

Responsibilities

• Shadow store operations to learn policies, procedures and competencies.
• Prepare a summary presentation on an operational area for management review.
• Attend department meetings and training sessions to develop subject matter expertise.
• Assist customers, answer product inquiries, and support loyalty program.

Skills

Leadership

Customer service

Inventory management

Visual merchandising

Communication

Education

Dallas College – Business major

Tools

Inventory tracking tools

Job description

H MART - Harry Hines | HRH
2534 Royal Lane
Dallas, TX 75229, USA

Description

JOB TYPE: Part - time / Fall Internship

DURATION: 6 Weeks (3 days a week, 6 hours/day) 9/8 – 10/6

COMPENSATION: Paid Internship

Key Duties and Responsibilities:

Leadership & Operational Shadowing

• Acquire knowledge of all relevant store operations policies, procedures, and professional competencies.
• Prepare a summary presentation or report on a specific operational area to be reviewed by management at the end of the program.
• Attend department meetings and training sessions to develop subject matter expertise.

Customer Experience & Administration

• Provide high-quality service by greeting customers and assisting with product inquiries.
• Students will closely observe and analyze professional customer service techniques, shadowing team members to learn how to identify customer needs, resolve conflicts, and demonstrate empathy
• Assist with customer issues and help manage loyalty program rewards.
• Assist with inventory management, including "First-In, First-Out" (FIFO) rotation, stock efficiency, and using inventory tracking tools (aisle guns).
• Perform the arrangement and visual display of grocery items, fresh produce, and specialty goods to understand consumer psychology, shelf-space optimization, and inventory rotation.
• Monitor expiration dates and ensure accurate price labeling and organizational standards.
• Conduct regular "store walks" to identify and improve store conditions and stock efficiency.
• Observe produce, meat and seafood departments to learn the back-end operations of each departments

Qualification:

• Currently enrolled at Dallas College in Business or relevant major

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.