Operations Support & Front Desk Specialist

County of Davidson; Jefferson Village (NC); On-site; USD 23,000 - 29,000; Full time

Job summary

County of Davidson seeks an Office Assistant to support the Operations Support Unit and Income Maintenance team. You will process mail, enter preliminary data into NCFAST, answer questions, and provide front desk support.

The role requires a high school diploma and at least one year of office experience; strong computer skills, attention to detail, and the ability to multitask in a busy environment are essential.

Qualifications

• Graduation from high school and at least one year of office assistant/secretarial experience, or equivalent.
• Ability to operate multiple computer programs accurately and quickly.

Responsibilities

• Sort, scan, and distribute incoming mail and faxes.
• Assist with processing drop-off/reception mail and scan documents for cases.
• Enter preliminary data into NCFAST and verify client information.
• Provide front desk coverage and answer questions about available services.
• Register clients to vote and forward forms to the Board of Elections.
• Perform basic clerical tasks as needed (faxing, copying, mailing).

Skills

Customer service

Multitasking

Data entry

Communication

Education

High school diploma

Tools

NCFAST

EBTEDGE

One Case

Job description

County of Davidson seeks an Office Assistant to support the Operations Support Unit and Income Maintenance team. You will process mail, enter preliminary data into NCFAST, answer questions, and provide front desk support.

The role requires a high school diploma and at least one year of office experience; strong computer skills, attention to detail, and the ability to multitask in a busy environment are essential.