Operations Support Dispatch

Randstad USA; St. Louis (MO); On-site; USD 42,000 - 47,000; Full time

Job summary

Randstad USA is seeking an entry-level Service Operations Assistant in St. Louis to schedule service requests, coordinate with vendors, and track data.

You will enter information in our workflow system, follow up on completed work orders, and maintain accurate records while communicating clearly with clients.

This role offers a path to growth within a supportive team and requires a High School diploma and about two years of related experience.

Qualifications

• Two years of experience preferred
• Entry level position
• High School diploma required

Responsibilities

• Schedule service requests from clients and coordinate with designated WSC vendors.
• Follow up on completed services to gather and validate data.
• Save attachments and complete administrative entry in workflow software.
• Send completed work orders to the finance department using workflow software.
• Maintain accurate records of services provided and follow up on issues.
• Communicate efficiently with clients and vendors to ensure smooth operations.

Skills

Office Support

Telephone Etiquette

Typing Skills

Customer Service

Dispatch

Education

High School

Job description

salary: $41,500 - $47,000 per year

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Schedule service requests from clients and coordinate these with the designated WSC vendors.
• Follow up on completed services from previous days and weeks to gather and validate data.
• Save relevant attachments and complete administrative entry in our workflow software.
• Send completed work orders to the finance department using our workflow software.
• Maintain accurate records of services provided and follow up on any outstanding issues.
• Communicate efficiently with clients and vendors to ensure smooth operations.

Skills

• Office Support
• Telephone Etiquette
• Typing Skills
• Customer Service
• Dispatch

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Experience

• Entry Level
• 2 years

Education

• High School

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Annual benefits list:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility)

This posting is open for thirty (30) days.