Operations Support, Diamonds Direct

Signet Jewelers; Indianapolis (IN); On-site; USD 26,000 - 30,000; Full time

Job summary

Diamonds Direct is seeking a proactive Operations Support teammate to help daily store operations run smoothly. You will handle inventory management, order processing, packaging, and fulfillment while coordinating with shipping and logistics teams.

You’ll support both front‑of‑house and back‑of‑house teams, maintain records in internal systems, assist with merchandise preparation for displays and client appointments, and contribute to process improvements while upholding brand standards.

Qualifications

• Inventory management
• Order processing
• Logistics coordination
• Administrative support
• Record keeping
• Merchandise display preparation
• Process improvement
• Brand standards compliance

Responsibilities

• Inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO?

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives

Expected pay range for this position is $19.00-$22.00