Operations Support, Diamonds Direct

Signet Jewelers; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support professional to help run daily business functions. You will assist with inventory management, order processing, logistics coordination, and administrative tasks across front-of-house and back-of-house teams to ensure excellent operational efficiency and customer service.

The role emphasizes accurate record-keeping, adherence to brand standards, and contributing to process improvements while supporting various internal teams and store operations.

Qualifications

• Experience in inventory control or retail operations.
• Ability to coordinate cross-functional teams and processes.
• Strong attention to detail and organization.

Responsibilities

• Monitor inventory levels and restock products.
• Process orders, packaging, and fulfillment.
• Coordinate with shipping and logistics teams to ensure timely delivery.
• Maintain accurate records and update internal systems.
• Prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.
• Assist with project coordination and process improvements.
• Handle other duties as assigned.

Skills

Inventory management

Order processing

Logistics coordination

Administrative tasks

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO?

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives
• Any other duties as assigned

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